Brown & Brown Insurance Services - Dedham, Massachusetts

Address: 980 Washington St Suite 325, Dedham, MA 02026.
Phone: 814556664.
Website: bbrown.com
Specialties: Insurance broker, Auto insurance agency, Health insurance agency, Home insurance agency, Insurance agency, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency.
Other points of interest: Wheelchair accessible parking lot, Wheelchair accessible restroom, LGBTQ+ friendly.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Brown & Brown Insurance Services

☎️814556664

⏰ Open Hours of Brown & Brown Insurance Services

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

About Brown & Brown Insurance Services

Located at 980 Washington St Suite 325, Dedham, MA 02026, Brown & Brown Insurance Services stands as a reputable insurance agency offering a broad spectrum of services including auto insurance, health insurance, home insurance, life insurance, and even specialized coverage like motorcycle insurance and renter's insurance. Known for their comprehensive approach to insurance brokerage, they cater to diverse customer needs from individuals to businesses. Their accessibility and inclusivity are notable features, with a wheelchair accessible parking lot and restroom, and an atmosphere that welcomes the LGBTQ+ community. The company's online presence is well-established with their website at bbrown.com, providing easier access to their services and customer reviews.

Key Features and Location

Address: 980 Washington St Suite 325, Dedham, MA 02026
Phone: 814556664
Website: bbrown.com
Specialties: A wide range of insurance services including but not limited to auto, health, home, life, motorcycle, and renter's insurance.
Accessibility: Wheelchair accessible parking, restroom, and a welcoming environment for the LGBTQ+ community.

Customer Opinions and Reviews

Brown & Brown Insurance Services has garnered 20 reviews on Google My Business, resulting in an average opinion of 3/5. While this rating indicates room for improvement, it suggests that the company maintains a satisfactory level of service for many of its clients. Patrons appreciate the fact that the office is wheelchair accessible and inclusive, which is crucial for a diverse clientele. However, the average rating also implies that there might be areas where the company could enhance customer satisfaction.

Recommendations for Potential Clients

For those considering insurance coverage:
- Research: Given the average rating, it's advisable for potential clients to not only contact Brown & Brown but also to gather additional information or seek recommendations from other sources to ensure they find the best fit for their insurance needs.
- Visit the Website: Their website, bbrown.com, is a valuable resource to learn more about their services, read testimonials, and understand their specialties in depth.
- Contact Directly: Don't hesitate to reach out via their phone number 814556664 or through their website to inquire about specific policies or to schedule a consultation.
- Consider Accessibility: Knowing the office is wheelchair accessible and LGBTQ+ friendly is a plus for many, ensuring a comfortable and inclusive experience from the start.

👍 Reviews of Brown & Brown Insurance Services

Brown & Brown Insurance Services - Dedham, Massachusetts

Adam T.

1/5

Rachel with Brown & Brown of Massachusetts, is an unresponsive agent. She doesn't follow-up on time, or at all. She doesn't check-in outside or during renewal. She doesn't ask any questions about how life circumstances have changed between renewal periods. She doesn't offer to shop your insurance, even if your rates are increasing by a third. You will be nothing more than a number and a small commission at Brown & Brown. Do yourself a favor and find an brokerage that actually cares about your needs.

shelly K.

5/5

I have worked with Brown and Brown professionally and on a personal level for a few years now. They are the best in the business - each person i speak to has been great, however i have to note Kate Bardellini, Ashley Rodio and Lori McManus for being the best. They are always so helpful, kind and responsive almost immediately. I’m not sure I would trust to go anywhere else.

karen H.

1/5

Rachel Ivatts does not even deserve 1 star although she can send a notice of cancelation while vacationing somewhere!
Lori, who's filling in for Rachel, does a wonderful job of letting calls go to voice-mail as I called 2 weeks ago and again today with the excellent service of leaving yet another message that my insurance will be canceled the 20th if Someone doesn't bill my Mortgage Co!!!
If you have a choice-I did not but will absolutely look into it now-Do not chose Brown and Brown, Dedham Mass.

Update: Lori just called as I am writing this. She is a very pleasant person with a good sense of humor and I apologized for yelling as she has no choice but to cover for Rachel.

Person

1/5

I have had a terrible experience with them. My agent Evan Tobasky never returned my call. There was a Linda and Becky who were very good but in 4-5 years not once did I ever receive a call from Evan. Awful dealings with this company.

Laura P.

5/5

I've been working with Bonni Black for more than 10 years, through 3 homes and at least 4 claims. She is always there for me! She is responsive, professional, knowledgeable and pro-active. I am so grateful to have her in my corner!

Maya S.

1/5

I would give this agency 0 stars if possible. It was impossible to get a hold of someone on the phone. It took 3 months to get a loss of runs document on a condo that didn't have any claims filed. This occurred despite involving managers. Additionally, without hoping around much, we were able to save almost 700$ - overprice and inaccessible with terrible customer service.

oddnoodle

5/5

I couldn’t be happier with my insurance Agency. Trina Blaisdell, my agent, is by far the best agent I have ever had - an absolute professional that takes care of her clients. Thank you for being such a great insurance provider.

Jennifer W.

1/5

Daniel Fiscus, the commercial lines manager, when asked a question on the deductible on a certificate provided stated the following "Are you kidding me? It is 1%. What you just said makes no sense." He has to be the most unprofessional, rude insurance agent I have ever come across in my 20+ years in mortgage and real estate. My condo association is with Brown and Brown in FL and Mr. Fiscus's unprofessionalism has me ready to suggest changing insurance agencies at our next HOA Board meeting. How people like him are in management is BEYOND ME!!! Beware as a lender, customer or fellow agent; ask a question and be belittled and put down by Mr. Fiscus!!