Burke & Herbert Bank - Woodbridge, Virginia

Burke & Herbert Bank

Burke & Herbert Bank, located at 14008 Smoketown Rd, Woodbridge, VA 22192, is a well-established financial institution with a rich history dating back to 1839. This full-service community bank offers a range of financial products and services, making it a trusted choice for individuals and businesses alike.

Specialties:

• Bank
• ATM
• Financial planner
• Mortgage lender

The bank is renowned for its exceptional customer service, with a team of experienced professionals dedicated to helping clients achieve their financial goals. One notable aspect is the bank's commitment to personal contact and assistance, as evidenced by the positive reviews from satisfied customers.

Other points of interest:

• Drive-through
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

With a 3.5/5 average opinion rating based on 19 reviews on Google My Business, Burke & Herbert Bank demonstrates its dedication to meeting the needs of its diverse clientele.

Address: 14008 Smoketown Rd, Woodbridge, VA 22192

Phone: 035188375

Website: burkeandherbertbank.com

For those seeking a reliable and friendly banking experience, Burke & Herbert Bank is an excellent choice. With its convenient location, wide range of services, and commitment to customer satisfaction, this institution has earned its place as a trusted financial partner in the Woodbridge community.

👍 Reviews of Burke & Herbert Bank

Ellen S.

5/5

Dzung Le at Burke and Herbert Bank in Woodbridge, Virginia was very helpful, efficient and gracious. I spoke to a customer service representative after hours (a live person, no recording!) and she had been alerted that morning about our business matter. I am very impressed with the personal contact and assistance and highly recommend Burke and Herbert Bank on Smoketown Road.

Nils P.

5/5

I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.

Monique F.

5/5

I edit my review after contacting the bank. They quickly addressed the issue. There was a technical issue which made the deposit to not reflect on my account. and the manager personally called me to resolve this matter at hand. I thank them for this..glad there are still banks out here that's honest

Jet L.

1/5

I’ve been here several times and never had any issues however recently I went to transfer money in my other bank account and Adriana Johnson “helped” me. She asked me to email her my account number and routing number of my other Banks account. When I explained to her I didn’t feel comfortable emailing someone my personal info her response was “I can already see most of it.” My issue was that I didn’t want my info in someone’s email account because and email can be accessed from anywhere but instead of ensuring me my information is safe with Burke and Herbert she was pressuring me for information and even used scare tactics saying my money could be lost if I didn’t email her the info. I’ve wired 10x the amount I asked her to send but at other banks and never had this kind of experience before. I will definitely be closing my accounts at Burke and Herbert and would advise people who already have their money here’s to use another Branch at least!

Monique F.

1/5

So I got locked out my account. I changed my telephone number and the old number was on my app. I called and called. Noone able to help. Then whoever was suppose to correct the issue at Woodbridge off of smoketown finally done something but wited until bank closed. I attempted to reset password and it failed because once again the verification screen still show my old number. Irritated

Cory J.

1/5

Apparently you can only deposit cashier's checks

Trish H.

5/5

I have nothing else to say but what a fantastic branch and the service you receive is always 5 stars. One special employee always greeted me with a smile and will miss her very much. She always was so positive and always had great advice. And a great listener. I will continue to use this branch. Thank you to all the employee's. They make you feel special and always greet you by name and a smile.

Joshua 1.

1/5

Horrible customer service, this bank has slowly gone down hill over the years and will be switching to another bank.