Burnette Insurance Agency - Suwanee, Georgia

Trey N.

I had a phenomenal experience setting up insurance with Burnette. They're knowledgable, responsive, and efficient. The whole process was complete in less than 24 hours and I had all the coverage I needed. Highly recommend!

Allen N.

I received impeccable service from Matthew every time I call Burnette Insurance. Today I had a 911 and needed to establish a new policy before a quick closing. Matthew had me taken care of within a hour. Thank you, Matthew!

lawhealthcare R.

I guess if you keep getting reviews like this you may stop wearing that cheap perfume called arrogance. Has the world lost it's mind? Would you give someone your private information at first meeting like you're being checked into a hospital? What happened to a good rapport before you break into the china cabinet. Be careful here!

Chantal C.

I’ve had a frustrating experience with Burnette Insurance Agency regarding my late mother’s car insurance policy. I contacted them in May to lower the bill since my mother hadn’t driven the vehicle in over two years. Instead of addressing my concerns, the agent I spoke with, David Digby, used sales language that was hard to understand, and ultimately the charges seemed to go up rather than down. Despite repeated attempts to resolve this issue, I’ve been ignored and received no helpful responses from Safeco either.

I’m very disappointed with the lack of clear communication and assistance. I hope this review prompts the agency to improve their customer service and handle these kinds of situations with more understanding in the future.

Paul R.

We have been with Burnette Insurance for over 20 years. Not only do they handle our business insurance needs, but they also handle our personal rental property insurance. Their team can't be beat! They approach your work as if it were their own--always prompt and accurate. And that doesn't just go for their employees. You can contact the principals directly and get the same level service. I highly recommend this firm for all of your insurance needs.

Ethan S.

Kyle was great! He was very responsive, was able to generate multiple options for quotes and was able to help me understand the differences. I recommend working with this agency; customer service matters and it really makes a difference.

T C.

I have enjoyed my nearly 10 year relationship with David and others with the Burnette Agency. They are responsive to my inquiries, and work with me to ensure that my insurance needs are met. I highly recommend that you consider this agency when searching for a company to handle your insurance requirements.

Andy A.

David Digby has been my agent since I moved back to Suwanee in 2015. He has always been more than accommodating and very helpful. When I had a claim from hail damage, he walked me through every step of the process with “white glove” service. The companies they shop for rates are fair and quality insurance companies that aren’t trying to avoid paying claims. I cannot recommend Burnette insurance highly enough!