Chavez Insurance Services - Hayward, California

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"content": " "Chavez Insurance Services is a reputable insurance agency located at 384 Jackson St #7, Hayward, CA 94544, United States, offering a wide range of insurance products to meet diverse customer needs. With a phone number 510-690-0358 and an online presence through their website, Chavez Insurance Services stands out for its customer-centric approach and accessibility features. The agency boasts several points of interest that cater to the needs of its clients, including on-site services, the convenience of Online Appointments, and facilities that accommodate individuals with mobility issues, such as a Wheelchair-accessible car park and an Entrance designed for wheelchair users.

Overview

Chavez Insurance Services has garnered attention for its comprehensive insurance offerings and commitment to accessibility. With 21 reviews on Google My Business, the company has established a solid reputation in the Hayward area. The average opinion on their ratings is a commendable 3.7/5, indicating a generally positive customer experience. This score suggests that while there may be room for improvement, Chavez Insurance Services is recognized for its service quality and customer satisfaction.

Location and Accessibility

Situated in Hayward, CA, Chavez Insurance Services is easily accessible to clients across the Bay Area. The address 384 Jackson St #7 provides a central location that is convenient for both local and nearby clients. The agency prides itself on its Wheelchair-accessible car park and Entrance, ensuring that customers with mobility challenges can visit without difficulty. This attention to accessibility reflects the company's commitment to inclusivity and customer service excellence.

Specialties and Services

As an Insurance Agency, Chavez Insurance Services specializes in providing a broad spectrum of insurance products. Their Specialties include but are not limited to auto insurance, home insurance, life insurance, and business insurance. The agency's ability to offer a wide range of coverage options makes it a one-stop shop for all insurance needs. Clients appreciate the personalized service and expert guidance provided by the staff, who help customers navigate complex insurance policies to find the best fit for their individual circumstances.

Customer Experience and Reviews

The average rating of 3.7/5 on Google My Business is a testament to the positive relationships Chavez Insurance Services has built with its clients. While specific feedback varies, common themes in reviews highlight the agency's On-site services, which offer immediate assistance and support. Many customers also commend the convenience of Online Appointments, allowing for flexible scheduling that accommodates busy lifestyles. These features contribute to a streamlined and efficient customer experience, setting Chavez Insurance Services apart in a competitive market.

Additional Information for Prospective Clients

For those considering contacting Chavez Insurance Services, it's beneficial to note their availability and how to reach them. The phone number 510-690-0358 provides a direct line to the agency, ready to answer any questions or schedule appointments. Additionally, their online presence through the website offers a digital platform for clients to explore services, check coverage options, and even make online appointments. This blend of traditional and modern communication channels ensures that clients can interact with the agency in a manner that suits their preferences.

Conclusion

Chavez Insurance Services stands out as a reliable and customer-focused insurance agency in Hayward. Their commitment to accessibility, combined with a diverse range of insurance products and services, makes them a valuable resource for residents seeking comprehensive protection. With a positive average review score and a welcoming environment, prospective clients are encouraged to consider Chavez Insurance Services for their insurance needs. Whether through in-person visits, online appointments, or phone consultations, the agency is dedicated to providing clear, personalized guidance to help clients make informed decisions.

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"summary": "Chavez Insurance Services offers a wide range of insurance products with a focus on accessibility and customer service, rated 3.7/5 based on Google reviews.",
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👍 Reviews of Chavez Insurance Services

Brenda S.

1/5

I didn’t like my experience here at all. The guy was being SO NEGATIVE. He was just telling me how it was going to be expensive cause I’m a new driver and bla bla bla. Like sir, I KNOW THAT JUST GIVE ME MY MF QUOTE🤦🏽‍♀️ and it was so expensive btw, I literally got GEICO for HALF THE PRICE they gave me.

Mohsin H.

1/5

They by far have the worst customer service I have ever experienced. Instead of trying to help the lady that works there will call you to argue with you. She has very poor judgement. I had called to get insurance for my Toyota Tacoma. My vehicle had a clean history report and the car itself was in great condition. Using her extreme poor judgement this lady denied me full coverage. Her excuse was because I had a small scratch on my vehicle. Someone hit my car at 3 am with a stolen car and totaled my vehicle. I lost everything and it’s mostly due to this lady’s poor judgement. So please if you value your belongings and your money please do not deal with her. She speaks emotionally so please avoid

luzmaria F.

5/5

I encourage everyone to give this place a try. Staff is friendly, transparent, reliable, resousefull over all very helpful. In times of stress you need someone to rely on and a peace of mind and that is exactly what I received and I'm sure you would too. My family and myself is insured here and they find it extremely convenient that they also offer DMV services. No more waiting in long lines! Best customer service and satisfaction. Thank you for all your help Chaves insurance on Jackson.

Maria P.

5/5

Great customer service!! Norma and Mr. Fred are great they always resolve my insurance issues and always get back fast. Recommend Chavez Insurance Services for all your needs personal or commercial policies

Joseph G.

1/5

Worst customer service ever provided. Mr Chavez was rude, irritated by us and wanted nothing to do with us. He also threatened me to take down this review but I will not be by this man. I don’t appreciate how he’s treated my family. I don’t recommend servicing with him especially if he’s gonna make verbal threats to his customers.

Chely S.

5/5

Went to get my tags at Chavez insurance Brenda helped me out she was so quick and made it so easy I’m definitely going back and I recommend everyone goes there too no dmv lines and great service.

Jesus G.

5/5

Fred is great, treats you like your family, and always follows thru with any follow up.

Dulce Z.

5/5

Really good costumer service!