Citizens Bank & Trust - Albertville, Alabama

Address: 324 N Broad St, Albertville, AL 35950, United States.
Phone: 2568789893.
Website: citizensbanktrust.com
Specialties: Bank, Loan agency.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Citizens Bank & Trust

Citizens Bank & Trust 324 N Broad St, Albertville, AL 35950, United States

⏰ Open Hours of Citizens Bank & Trust

  • Monday: 8:30 am–4:30 pm
  • Tuesday: 8:30 am–4:30 pm
  • Wednesday: 8:30 am–4:30 pm
  • Thursday: 8:30 am–4:30 pm
  • Friday: 8:30 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Citizens Bank & Trust: An Overview

Citizens Bank & Trust stands out as a notable financial institution serving the community with a focus on personalized banking and lending solutions. Located at 324 N Broad St, Albertville, AL 35950, this establishment is conveniently situated to serve residents and businesses in the area. The bank offers a comprehensive range of financial services tailored to meet the diverse needs of its clientele, combining traditional banking with modern financial solutions.

Location and Accessibility

The physical presence of Citizens Bank & Trust is a key factor for many customers seeking face-to-face interactions. Situated at 324 N Broad St, Albertville, AL 35950, the bank is easily accessible by various modes of transportation. The facility features a modern design with customer-friendly amenities, ensuring a smooth experience for all visitors.

  • Drive-through services: For customers preferring minimal waiting, the drive-through facility allows transactions without leaving the vehicle, enhancing convenience.
  • Accessibility features: The branch is wheelchair-accessible, with a dedicated car park and entrance designed to accommodate customers with mobility challenges, reflecting a commitment to inclusivity.

For those seeking more detailed information about the location, Google Maps provides an interactive map pinpointing the exact address, enabling potential customers to plan their visit effectively.

Services Offered

Citizens Bank & Trust specializes in traditional banking alongside specialized lending services, making it a versatile financial partner. Their expertise encompasses a wide array of banking and loan products, designed to support both individual and corporate financial goals.

Banking Services

In the realm of banking, the institution provides a comprehensive suite of services aimed at fostering financial stability and growth. Key offerings include:

  • Mortgage solutions: Assisting customers in achieving their homeownership dreams with tailored mortgage plans.
  • Personal banking: From basic checking and savings accounts to more complex financial instruments, designed for everyday management and wealth accumulation.
  • Business banking: Customized financial solutions for enterprises, addressing unique operational and expansion needs.

Loan Agency Expertise

As a prominent loan agency, Citizens Bank & Trust demonstrates proficiency in various lending categories, offering competitive rates and flexible terms. Their loan services cater to different customer segments, including:

  • Auto financing: Enabling customers to acquire vehicles with structured payment plans.
  • Home equity loans: Providing accessible funds for home improvements or other financial needs.
  • Small business loans: Empowering entrepreneurs with capital to launch or expand their ventures.

The expertise evident in their loan services positions Citizens Bank & Trust as a reliable source for financial solutions across multiple life stages and business scenarios.

Customer Experience and Reputation

Customer feedback consistently highlights the positive experience associated with Citizens Bank & Trust. Over 33 reviews on Google My Business reflect satisfaction with the quality of service and operational efficiency.

Testimonials and Opinions

Many patrons commend the bank's staff for their professionalism and dedication. A particularly noteworthy review lauds the swift resolution of a complex account issue, showcasing the institution's capacity to address challenges effectively.

  • Exceptional customer service: Frequent mentions highlight staff members' helpfulness and understanding, creating a welcoming environment.
  • Operational efficiency: Customers appreciate the streamlined processes and timely solutions, enhancing overall satisfaction.
  • Community presence: The bank's role as a local financial partner is often mentioned, reinforcing its commitment to the Albertville community.

The average rating of 4.3/5 underscores the institution's reputation for reliability and customer-centric practices.

Recommendations for Potential Customers

For individuals or businesses seeking banking and lending services in Albertville, Citizens Bank & Trust presents a compelling option. The following recommendations outline key considerations:

Initial Visit Considerations

Scheduling an appointment can optimize the customer experience, particularly for complex financial discussions. Customers are advised to prepare necessary documentation to expedite the process.

Utilizing Available Features

Leveraging the drive-through and accessible facilities ensures a convenient banking experience, especially beneficial for frequent customers or those with mobility considerations.

Digital Engagement

Exploring the institution's online portal and mobile applications can further enhance financial management capabilities, offering additional layers of convenience beyond physical branch services.

Ultimately, Citizens Bank & Trust combines robust financial services with a commitment to customer satisfaction, making it a noteworthy choice for banking and loan requirements in the region.

👍 Reviews of Citizens Bank & Trust

Citizens Bank & Trust - Albertville, Alabama
John G.
2/5

EVERYTHING that can go wrong will, after 6 emails and 4 phone calls you may finally get someone who can help. Nothing is simple or easy when it comes to dealing with CB&T

Citizens Bank & Trust - Albertville, Alabama
Shea P.
5/5

I ABSOLUTELY LOVE THIS BANK AND EVERYONE THAT WORKS THERE!!! : )

Citizens Bank & Trust - Albertville, Alabama
Joseph M.
5/5

Great people, great customer service 💯

Citizens Bank & Trust - Albertville, Alabama
Jessica R.
5/5

When I say Citizens is the best bank I'M SERIOUS!! They have been so helpful, understanding and kind to me. My account was a whole mess accidentally, and Fatima straightened everything out quickly and efficiently. All of you are wonderful. Thank you so much🙏

Citizens Bank & Trust - Albertville, Alabama
Corey H.
5/5

Leetha and all the tellers at Albertville are the friendliest and most helpful. I love shopping local. Including banking.

Citizens Bank & Trust - Albertville, Alabama
Katherine D.
5/5

I’ve been with Citizens for a couple of years. I left a local bank to come to them, they are always so friendly and willing to help. My wallet was stolen at work and the person was swiping every card in my wallet. So I had to call and shut down my whole account opening a new one. They done it immediately and was so sincere about what had happened. The app is great as well. But since the new update it keeps throwing an error where I can’t use it. But other than that hands down one of the best banks ever.

Citizens Bank & Trust - Albertville, Alabama
James S.
5/5

I've been using this bank for 7 years and they have provided me with nothing but great service. Their staff is friendly and always helpful. I love how they remember me even though I don't go in often. Could not recommend this place more.!

Citizens Bank & Trust - Albertville, Alabama
Nick
4/5

Only complaint is that they don’t post their holiday hours on the website. I don’t go by every day, and I live about 15 mins away, so trying to figure out their holiday hours without wasting the gas is difficult.

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