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Community Bank, N.A. - Avon, New York

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Address: 68 Genesee St, Avon, NY 14414, United States.
Phone: 5852262435.
Website: cbna.com
Specialties: Bank, ATM.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Community Bank, N.A.

Community Bank, N.A. 68 Genesee St, Avon, NY 14414, United States
☎️5852262435

⏰ Open Hours of Community Bank, N.A.

  • Monday: 9 am–4 pm
  • Tuesday: 9 am–4 pm
  • Wednesday: 9 am–4 pm
  • Thursday: 9 am–4 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Community Bank, N.A. - Avon, NY: A Comprehensive Review

Nestled in the heart of Avon, NY, Community Bank, N.A. stands as a beacon of financial services, offering a wide array of banking solutions to the local community. Located at 68 Genesee St, this branch provides a personalized banking experience, combining traditional values with modern technology.

Main Services

  • Personal Banking: Community Bank, N.A. offers a range of personal banking services, including checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). Their personal banking services are designed to cater to the unique needs of each customer.
  • Business Banking: The bank provides comprehensive business banking solutions, such as business checking accounts, savings accounts, money market accounts, and commercial loans. They also offer cash management services to help businesses optimize their working capital.
  • Mortgage Services: Community Bank, N.A. offers a variety of mortgage options, including fixed-rate mortgages, adjustable-rate mortgages, and jumbo loans. Their mortgage specialists work closely with customers to find the most suitable mortgage solution for their needs.
  • Online and Mobile Banking: The bank offers a user-friendly online banking platform and mobile app, enabling customers to manage their accounts, pay bills, transfer funds, and deposit checks remotely.
  • ATM Services: Community Bank, N.A. offers ATM services for customers' convenience. The ATM at this branch is accessible 24/7 and offers a range of services, including withdrawals, deposits, and transfers.

Location and Access

Community Bank, N.A.'s Avon branch is situated at 68 Genesee St, Avon, NY 14414, United States. The branch is easily accessible from major roads, located just off NY-5 and NY-20A. The nearest public transportation options include the Avon Bus Stop, located approximately 0.2 miles away, and the Rochester Train Station, approximately 20 miles away.

For those who prefer to drive, the branch offers ample parking space, including wheelchair-accessible parking spots. The bank is also wheelchair-accessible, with an entrance that can accommodate wheelchair users.

Featured Characteristics

  • Drive-through Services: Community Bank, N.A. offers drive-through services, allowing customers to conduct basic banking transactions without leaving their vehicles.
  • Cash Advance: The bank provides cash advance services to eligible customers, helping them manage their short-term financial needs.
  • 24/7 Customer Support: Although the branch operates during specific hours, Community Bank, N.A. offers 24/7 customer support via their customer service hotline and online banking platform.

Practical Information

  • Branch Hours: The Avon branch is open Monday through Friday, from 9:00 AM to 5:00 PM. The drive-through services follow the same hours.
  • ATM Hours: The ATM is accessible 24/7.
  • Phone Number: You can reach the branch at 5852262435.
  • Website: For more information about the bank and its services, visit their website.

Positive Aspects from Customer Reviews

Based on the 11 reviews on Google My Business, customers have praised Community Bank, N.A. for its friendly and helpful staff, convenient location, and competitive interest rates. Some customers have also mentioned the bank's clean and organized branch, making their banking experience more enjoyable. Additionally, customers appreciate the bank's commitment to the local community, with one reviewer mentioning the bank's support for local events and organizations.

One customer highlighted the bank's attentive customer service, stating, "The customer service is excellent! Every time I have gone in, the tellers and staff have been friendly and helpful. They take the time to explain things and answer any questions I have." Another customer praised the bank's competitive interest rates, saying, "I have been with this bank for a few years now, and I am very happy with the interest rates they offer on their savings accounts."

Overall, Community Bank, N.A.'s Avon branch offers a comprehensive range of banking services, coupled with a commitment to providing excellent customer service and supporting the local community. Their convenient location, accessible parking, and wide range of services make them an attractive banking option for Avon residents and businesses alike.

👍 Reviews of Community Bank, N.A.

Community Bank, N.A. - Avon, New York
Sixion Z.
3/5

It’s a good bank, but the ATM gives you basically no time to fill out the slip and envelope. I had no idea while filling in the info that the time-out pop-up came up, and now I have to wait until Monday to get my card back. :/ Wish there was a beeping to let you know, or just more time to write everything. There’s also never any pens, and you have to write against the glass because there’s nowhere else that’s smooth enough or wide enough to write.

Community Bank, N.A. - Avon, New York
John V.
1/5

DO NOT Bank with Community Bank N.A. they seriously need to get it together before I can even say to Think about considering them. The communication is atrocious, the app is paltry, their prices for money orders is outrageous, the tellers are kind and cordial, the calls take forever to get anything, you'll be on hold for 15mins plus and it's not clear at all the limits on ones debit card use. I will be switching Banks ASAP, my daily banking needs haven't been met over the past year and my experiences prior haven't been great either, very disappointed with the service and the time it takes to get anything done. 3 weeks after ordering a new debit card I STILL don't have the pin, I've been unable to use my bank account for a month, A MONTH. Please consider ANY OTHER bank, I wish no one this type of experience.

Community Bank, N.A. - Avon, New York
barbara B.
2/5

Just tried to log in to my checking account and I can’t until I read the New and Improved User Agreement which is probably 10 pages long!!! Are you out of your minds! No one is going to read this or understand it!! But the people who did this know that. It’s a protection for the bank , certainly not the customer.

Community Bank, N.A. - Avon, New York
Victor G.
1/5

Easily the worst bank in NYS if you want corporate greed then this bank is for you not only did the hell ridin bank change my account to one that benefits them more than me this morning I went to the ATM to deposit some money since I will be leaving for the summer early tomorrow morning the ATM trip goes as usual put the card in get a deposit envelope that's when it all went wrong I put my money in the envelope was ready to put the money in the machine when I realized they got new envelopes with a spot to put your information in the chance they lose your money so I reach into my pocket to pull out my pen (since the bank doesn't leave any pens by the atm) and BAM the ATM takes my card now I have to be on the road tomorrow at 6 bank doesn't open till 9 I need my card for this summer and I would've liked to have that money deposited in my account I have had it up to here with this awful bank and will most definitely be switching to ESL Credit union because unlike greedy banks Credit unions are non prophet and are run by the members and are also insured by the government if you are looking for a bank keep looking cb n/a is not the bank anyone should trust there money with.

Community Bank, N.A. - Avon, New York
Boss M.
5/5

The tellers are always friendly and pleasant.

Update 11-6-19: The tellers are still friendly and pleasant. 🙂

Update 12-29-21: The tellers are still friendly and pleasant at the Avon, NY location. 👍

Community Bank, N.A. - Avon, New York
Melissa C.
1/5

Tried to purchase a very large certified check with cash today. Was turned away because I wasn't an account holder with the bank. Great way to conduct business.

Community Bank, N.A. - Avon, New York
Patrick D.
5/5

Marinda and the team at Community Bank in Avon are extremely friendly and helpful, and I'd recommend them to anyone I know!

Community Bank, N.A. - Avon, New York
Lori C.
1/5

Do not come to this branch if the bank is closed the magnetic strip does not fully explain how to insert your car the correct way for you can access the ATM stay away from this branch apparently their magnetic does not work and whoever broke it doesn't want and tell them so that they can fix it I spent an hour and a 1/2 traveling all the way out here so I get access my account the find out that the stupid magnetic thing was broken stay away from this branch go somewhere else

Community Bank, N.A. - Avon, New York
Rochelle B.
5/5

I have been using community bank since I lived down the street from a branch in steuben county. I mostly bank online but the Avon branch has been helpful many times, as well as the one in Henrietta. I think the people who've had problems had immediate needs that other banks might also encounter problems with... other than the occasional down time for the app overnight, they've been great for me.

Community Bank, N.A. - Avon, New York
Sixion Z.
3/5

It’s a good bank, but the ATM gives you basically no time to fill out the slip and envelope. I had no idea while filling in the info that the time-out pop-up came up, and now I have to wait until Monday to get my card back. :/ Wish there was a beeping to let you know, or just more time to write everything. There’s also never any pens, and you have to write against the glass because there’s nowhere else that’s smooth enough or wide enough to write.

Community Bank, N.A. - Avon, New York
John V.
1/5

DO NOT Bank with Community Bank N.A. they seriously need to get it together before I can even say to Think about considering them. The communication is atrocious, the app is paltry, their prices for money orders is outrageous, the tellers are kind and cordial, the calls take forever to get anything, you'll be on hold for 15mins plus and it's not clear at all the limits on ones debit card use. I will be switching Banks ASAP, my daily banking needs haven't been met over the past year and my experiences prior haven't been great either, very disappointed with the service and the time it takes to get anything done. 3 weeks after ordering a new debit card I STILL don't have the pin, I've been unable to use my bank account for a month, A MONTH. Please consider ANY OTHER bank, I wish no one this type of experience.

Community Bank, N.A. - Avon, New York
barbara B.
2/5

Just tried to log in to my checking account and I can’t until I read the New and Improved User Agreement which is probably 10 pages long!!! Are you out of your minds! No one is going to read this or understand it!! But the people who did this know that. It’s a protection for the bank , certainly not the customer.

Community Bank, N.A. - Avon, New York
Victor G.
1/5

Easily the worst bank in NYS if you want corporate greed then this bank is for you not only did the hell ridin bank change my account to one that benefits them more than me this morning I went to the ATM to deposit some money since I will be leaving for the summer early tomorrow morning the ATM trip goes as usual put the card in get a deposit envelope that's when it all went wrong I put my money in the envelope was ready to put the money in the machine when I realized they got new envelopes with a spot to put your information in the chance they lose your money so I reach into my pocket to pull out my pen (since the bank doesn't leave any pens by the atm) and BAM the ATM takes my card now I have to be on the road tomorrow at 6 bank doesn't open till 9 I need my card for this summer and I would've liked to have that money deposited in my account I have had it up to here with this awful bank and will most definitely be switching to ESL Credit union because unlike greedy banks Credit unions are non prophet and are run by the members and are also insured by the government if you are looking for a bank keep looking cb n/a is not the bank anyone should trust there money with.

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