Community First Credit Union - Santa Rosa, California

Community First Credit Union

Community First Credit Union is a leading financial institution located at 501 College Ave, Santa Rosa, CA 95404, United States. They are dedicated to providing exceptional financial services to their members, with a focus on personalized attention and community support.

About Community First Credit Union

Established in [year], Community First Credit Union has been serving the financial needs of individuals and businesses in the Santa Rosa area for over [number] years. With a commitment to excellence and a deep understanding of the local community, they have earned a reputation for trust and reliability.

Services Offered

The credit union offers a wide range of financial services, including:

• Credit union services
• ATM services
• Banking services
• Car finance and loan services
• Federal credit union services
• Financial planning services
• Loan agency services
• Mortgage lending services

Accessibility and Location

Community First Credit Union is conveniently located at 501 College Ave, with easy access for all. The facility is equipped with wheelchair-accessible parking and entrances, ensuring that everyone can easily access their services.

Reviews and Ratings

Community First Credit Union has received 89 reviews on Google My Business, with an average rating of 4.3 out of 5 stars. Members praise the credit union for its friendly staff, comprehensive services, and commitment to the community.

Contact Information

For more information or to schedule an appointment, please visit their website at comfirstcu.org or call 7075466000.

👍 Reviews of Community First Credit Union

Valerie R.

5/5

I have been coming to Community First CU for more than a year now and I am so impressed and grateful for the customer service I have been provided! I first purchased a car through them at an exceptional interest rate and soon switching my banking locally as well. Bonnie the branch manager is always so friendly, calls me by name before I'm even at the window. She has gone above and beyond to help and assist me with all of my banking. She follows up with me promptly and is never shy to extend a hand or get me answers to my many questions. Her service has been above my expectations and I couldn't be any happier and always know my banking and security is in the BEST hands! Bonnie has treated me with so much respect always, regardless of how busy she is! Thank you again Bonnie and Community First!

Kelly M.

5/5

This bank is amazing when it comes to customer service and Bonnie she deserves more than 5 starts. I reached out to get assistance with my loan account and Bonnie ended up helping me with my account and helped open up a new loan. She worked really fast and we got my loans paperwork completed way before the end of the day. She is definitely saved in my contact list for when I need help at the bank.
Overall the bank is great and Bonnie makes it easier to bank there.

Bruce B.

1/5

One srar to much, horrible service, harassment, lied, I make arrangements for business, set a date, I get harassment day before agreed date, I call, get representatives lied about conversations, I call to make arrangements, representative states you will just deal with me now, trying to go forward, finish business in a month, an hour later I get harassment emails.
What is wrong with you?
How would you like your family to ve lied to and harassment?

JD B.

5/5

CFCU has been such a great credit union to deal with over the last 10 years. From personal assistance through vehicle loans to friendly service at every branch, they’ve been great! Recently Bonnie helped me with a wire transfer and her prompt and thorough response was a breath of fresh air compared to other banking services out there. Fan for life!

Ismelda G.

5/5

Great customer service from Bonnie Carretero! I have obtained auto loans and refinanced our auto loans with Community First. She has always been so easy to work with and goes over and beyond! Very attentive and quick to get things done! Will defiantly continue to use CFCU.

david M.

5/5

Community First has a really easy process on applying/getting approved for loans. Bonnie C from the College Ave Branch helped me finalize my personal loan and also helped me refinance my car. I saved so much thanks to her and staff. Made it quick and painless. Definitely recommend if you have a high APR on your car loan.

Lina S.

5/5

I was extremely pleased with the attention that Sue Black paid to my file. I had spoken to a different lender before speaking with Sue and I didn't go with them because I felt their customer service skills were lacking. They made me feel like I was wasting their time when I asked questions, (I've never been through this process before and was a little anxious.) Sue, on the other hand, was always available to answer my questions and always in such a friendly manner. This was a big step in my life and I'm very thankful that I had amazing people helping to guide me through it.

Lorena D.

5/5

I have been a member of Community First Credit Union for many years and I recently had questions regarding a refinance loan. I picked up and the phone and spoke with Sue Black who was extremely helpful and very knowledgeable. She walked me through the entire process and answered all my questions in great detail. I would recommend anyone seeking a loan to call the Community First folks first.