Farmer Brown - San Antonio, Texas

Mr M.

They don't care about you or your business! Unprofessional and disorganized! Marianna and Gustavo just want your money, they don't care about small businesses! Don't let them disappoint you! I was strung along for 2 weeks for a renewal! Unbelievable! They will only call you back on Fridays after 330pm! Declined bc of gaps in coverage they created!

Not only did I get another policy with someone else but it was cheaper than Farmer Brown! Seriously don't waste your time with this company!

You deserve better so does your business!

Don't pick Farmer Brown, just a headache waiting for you!

Jessica S.

I worked with Hector on an excess liability umbrella policy for my business. He was super helpful, quick, and got my policy bounded and all set to go in about 2-3 days! Just what I needed!

Linden I.

Tom Hester and Mary Alandria are very helpful, they make the process of getting Surety bonds and COIs intuitive and simple.

Melissa M.

Lea was so attentive and on top of getting me the best quote. She made sure to follow up and answer my questions quickly!

Robert D.

Tom Hester went above and beyond for me today in regards to a Surety Bond that we didn't even have through his company. If he cares that much about someone that isn't even his customer I can't imagine how well he treats his actual customers. Highly recommend!!

valentina M.

I have had a wonderful experience with this company through these last years. The representatives are patient and helped me find a coverage for our framing business. We were able to get a competitive price instantly even though we are not from the area! I will recommend them to anyone who wants good prices plus fast professional service.

Nicole C.

I am a small business owner and was having issues with my previous commercial insurance broker, thankfully Andrea, George and Nicole saved me. I am so happy with their efficiency and such great customer service. They made my life easier with all my business policy's needs. I would recommend them to anyone looking for a good insurance agency.

Sincerely,

SMART RENOS 4U INC

Dale M.

This is a warning for any home builder to not use this company. They claim to be an insurance broker for builder's risk. After you put a down payment, they slip into the fine print that the down payment is a "service fee" that is non-refundable. We gave them an $800 down payment and made three payments of $167.50 for three months. During that time, the carrier they worked with kept sending me emails telling me they were canceling my policy because I didn't send them pictures of fire extinguishers (on a house that wasn't built yet). I called to cancel the policy, and they said it would take 45 days! They finally sent me $200.00, stating the rest was non-refundable. DO NOT USE this company, they are scammers.