Farmers Insurance - Scott Schlossberg - Fountain Hills, Arizona

Matthew Leonard

After waiting 18 days for the final policy from a different Insurance company, I called Scott for my client. We would have missed closing on time for their new home because we could not get evidence of insurance from the other company. Scott had a policy done up and to me within two hours and we closed on time. His policy was also $400 less than the previously quoted premium. I thank you and my client thanks you. I will be recommending Scott to my clients in the future.

K

After a $2000 increase in my home insurance in one year?, I tried to have a conversation with this Scott at the Farmers agency that bills itself as a small, easy to deal with, personalized agency. This couldn't be further from the truth, unfortunately. With my phone calls (~2-3 messages left) not returned I decided to not renew and secured new insurance (at about a $2000 savings) starting after expiration of my policies with Scott @ Farmers. Thinking all is ended and after I moved on to another company, about 3 months later, I received a $62 collection agency notice in the mail demanding payment! I had to spend my time, send my new declarations page, etc. showing I had new coverage or they would still charge me for not renewing my policy! Evidently, Scott Schlossberg @ Farmers Insurance is allowed to ignore my phone calls, however, the customer needs to notify them if they decide not to renew their policies past their expiration dates! Stay away from this agency, would be my recommendation.

K A Baker

EDITED: I am no longer a customer of this group as of August 2022. Significant price increases and customer service issues forced me to move my business to another carrier.

Original Review: My first contact with Scott and his Farmers Insurance team was on their reputation in our community. From the beginning of my process of a review, to a quote, to signing up and eventually switching my homeowners and vehicles, everything has been smooth and flawless. Thank you all for a great experience and I hope our business relationship continues for many years to come.

AJ Arizona

Scott has always been a great supporter of our community, and a successful business man, so when the opportunity arise to review our insurance policies we naturally thought of him as our first stop. Scott immediately strikes you as honest, sincere and no bull kind of guy who is in it for the long term.

And family guy like he is, we are certain that we will represent us well and he will think of us as part of this family. Being active and knowledgeable in the business, and thorough is an important part of any business and Scott has your backi when it comes to insurance.

Jennifer Allshouse

Scott Schlossberg from Farmers Insurance is an amazing insurance agent and all around great guy. Scott goes above and beyond in helping clients understand the process and cares deeply about his clients and strives to always provide the very best service. I like an agent who I feel a connection to personally, one who I feel at ease and who I trust.

Peter Soukup

I used Scott's agency for a year for auto insurance and renter's insurance. Things were fine. I made 2 bi-annual payments from different accounts, then toward the end of April, I sent an email to advise we would not be renewing the auto policy due to our move back to the midwest. Thought all was good. On the day we were closing on our new home, I see a pending debit to one of our accounts for a large sum from Bristol West. Come to find out Scott's agency was trying to pull for a 6 month renewal without advisement or authorization. The closing for the house took the majority of our funds from that account and their debit was denied. I advised the agency via email they shouldn't be trying to pull for a policy renewal which was explicitly cancelled and was not authorized. I was given assurances it would be taken care of and the bank fee of $30 would be refunded.
I checked on my account today and found they made a 2nd attempt to pull the same amount and it was successful, for the funds were there. Now I have the problem of 2 other payments for bills are going to bounce since they basically cleaned out my account.
I left a voice mail at the agency and did not hear back for several hours. I finally get an email response saying they will mail a refund check.
One would think the agency or the insurance provider would be willing to transfer the funds back in immediately to correct their mistake. I thought so, but I thought wrong.
I called the insurance provider to ask them to put the money back in our account. I was told it was their policy to mail a refund. I asked if it were their policy to grab money out of a person's account for an insurance policy which was cancelled a few days before they pulled the money?
Very disappointed on the unauthorized money pull and the lack of customer service care.

Scott Sommer

Our Family just renewed our policies with Scott Schlossberg and we couldn't be happier. Farmers offered competitive rates, however the real story is that Scott delivers exceptoinal service! He was able to identify many problems in our policies from our previous carrier. We are so happy to have found this office!

Sharon Wolf-Furman

Client care and professionalism are what you want from your insurance agent. Scott Schlossberg is always ready to help answer any questions. As a client, you will receive his personalized attention. I would recommend Scott to anyone looking for a top notch insurance agent in Fountain Hills!