Frank D. Spicer Insurance Agency - Fairfax, Virginia

KIM M.

As a Small Business Owner, I cannot express my gratitude adequately for the incredible service that the Frank D. Spicer Insurance Agency consistently provides! It's wonderful to work with Professional Agents such as Lisa Clickener, who always has the answers to my "never-ending" questions! Definitely 10 STAR SERVICE!

Nguyen E.

I have been with Erie Insurance since 1991. I want to let the owner knows that you have an outstanding employee (Jack Walsh) at your company. Jack provides outstanding service and always patient to explain and answer questions regarding my policy and do a very thorough job at it. Thank you Jack!

Tony L.

Erie Insurance through the Frank D. Spicer Insurance Agency is by far the best insurance company we've ever dealt with. I would highly recommend them for your auto and home insurance needs. We recently sold two vehicles and added a new one and all the changes were processed immediately and they provided me with the insurance coverage promptly to submit to the dealer. Not only that, but we received all updated documents the very same day, followed by a premium refund for the new coverage the following week. Our agent, Lisa Clickener, is always available and is extremely prompt and efficient in handling our requests.

Dan M.

We've been with Erie for many years and their customer service has always been fantastic. We recently made some changes to our account and needed to better understand how our rates would be affected. Lisa was a great help in answering all our questions and providing us with the needed information via phone calls and email.

Miranda M.

The Frank Spicer Team consistently goes above and beyond for our company. They have made insurance easy for us, would recommend for any of your insurance needs!

Jay F.

I can't say enough good things about the folks at the Frank Spicer Insurance Agency. I have been a customer/policy-holder with them for over 30 years. Their customer service has always been superb. Recently I had a few questions regarding both my auto and home policies. Lisa Clickener could not have been more personable and effective in the service she provided. She answered my questions and resolved my issue in a most professional manner. She was an absolute joy to speak with. Thanks again Lisa!

Art B.

I received excellent service from Frank D. Spicer Insurance Agency. Kathleen Davis was my Erie agent and she was excellent helping me to get all the insurance I needed for my consultation business. I could not be happier with the results and service. Highly recommended.

Serhiy R.

I have had the pleasure of working with Debby for nearly two years now and I just felt compelled to share my outstanding experience. From the very first call, Debby demonstrated a level of professionalism and expertise that truly set her apart from anyone I had ever dealt with in the industry.

What impressed me the most was Debby's dedication to understanding our unique needs and finding the perfect insurance solution for me. She took the time to thoroughly explain each policy option, making sure we had a clear understanding of the coverage and benefits. This personalized approach made the entire process seamless and stress-free. We ended up bundling home, auto and umbrella policies.

Moreover, Debby went above and beyond to find cost-effective solutions without compromising on the quality of coverage; in fact, we got better coverage at a lower cost compared to our previous carrier. This demonstrated a commitment to ensuring that we not only had the right insurance but also that it fit within our budget. Debby has always been flexible and responsive to policy changes that we had to make, such as purchasing new and selling old vehicles.

In conclusion, I wholeheartedly recommend Debby to anyone in search of a reliable and customer-focused insurance agent. Debby’s exceptional service, personalized approach, and genuine commitment to client satisfaction make her a standout in the industry.

Thank you, Debby, for providing me with peace of mind and a positive insurance experience!