Gary Kelley: Allstate Insurance - Martinsburg, West Virginia

Gary Kelley: Allstate Insurance es una agencia de seguros de la ciudad de Martinsburg, en el estado de Virginia Occidental. La agencia se encuentra ubicada en la dirección 724 Lake View Dr, Martinsburg, WV 25401 y puede ser contactada por teléfono en 42634596.

La agencia de seguros Gary Kelley ofrece una amplia gama de servicios, incluyendo seguros de automóviles, hogares, vida y motocicletas. Los clientes pueden programar citas en línea y los servicios están disponibles en el sitio de la agencia.

La agencia de seguros de Gary Kelley está diseñada para ser accesible para todos, ya que cuenta con una entrada y estacionamiento para sillas de ruedas. Esto la convierte en una opción ideal para aquellos que necesitan servicios de seguros con facilidad de acceso.

Los clientes de la agencia de seguros de Gary Kelley han dejado 55 opiniones en Google My Business, lo que indica que la agencia tiene un buen nivel de satisfacción entre sus clientes.

La media de opinión es de 3.8/5, lo que indica que la agencia de seguros de Gary Kelley está haciendo un buen trabajo en satisfacer las necesidades de sus clientes.

Características de la agencia de seguros

• Seguros de automóviles
• Seguros de hogares
• Seguros de vida
• Seguros de motocicletas
• Seguros de inquilinos

Especialidades

• Agencia de seguros
• Agencia de seguros de automóviles
• Agencia de seguros de hogares
• Agencia de seguros de vida
• Agencia de seguros de motocicletas
• Agencia de seguros de inquilinos

Información de contacto

Dirección: 724 Lake View Dr, Martinsburg, WV 25401

Teléfono: 42634596

Website: agents.allstate.com

Other points of interest:

• Online appointments
• Onsite services
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

👍 Reviews of Gary Kelley: Allstate Insurance

Missy S.

1/5

He was very dishonest. Info was changed in our file after we complained. We never received our premium renewal notice it was only sent to the bank and I screenshot where it only had banks address on it in our acct online. After we closed our policy and complained they changed the document to then show our address. He told us multiple times he would look into and call back and give explanations on things and he never did. Will never do dealing with him or Allstate again. Very unfair practices. Also debited my account without authorization for the final pymt. My pymt info was removed with the closure of the acct, however, waiting on his dishonest call back we never received, to make the pymt, they decided to just pull the archives to get my bank info and take it from my acct without authorization!

Faith D.

1/5

I've had allstate the whole seven years I've been driving and until this year I've always had great service and an affordable insurance price. Not only did my insurance go up for no reason before I bought a new car, after I did get a new car they raised my insurance to an unbelievable price that I've recently found out by switching to another company was totally unreasonable. My insurance agent who I've dealt with for seven years was also very rude to me when I called to cancel my policy for no reason. Her tone was mean and the way she raised her voice was totally uncalled for. I am very upset with the quality of service I've had the past six months but specifically the quality of service I've had the past week has been the worst customer service I've ever had with ANY company. I would never recommend Allstate now. I hope they can fix how their company is running.

Brian W.

1/5

Paid thousands for years. First accident and I'm hung up on, transfered around, and then told "not our problem" and all contact was dropped. Then my rates went WAY up

Ursula K.

1/5

I had my first accident a few weeks ago. It was a nightmare. My biggest complaint is no one from this company calls you back. Any time I had or needed to speak with anyone. I would call leave a message then have to call back multiple times to follow up. Accident dont always happen during business hours! Mine didn't but after several times of leaving messages after hours I HAD to be the one to make follow up calls again the following day for answers. Yes another thing. They do not make follow up call to their customers to see if they are ok or ask about the services they have provided.

Tassos T.

1/5

Their client did a hit and run on my vehicle. The police came, found the person who did it, gave her a ticket for hitting an unattended vehicle and fleeing the scene. This happened a month ago. Apparently, Their client won’t answer the phone to accept liability they say, even though I did Allstate’s Job and emailed in the police report clearly stating that they were cited for it, so obviously that proves liability. They refuse to pay for my vehicle damage, until they answer the phone. They are clearly a fraud. On top of everything I’m a Allstate client as well. Have my business, houses, cars with them for over 6 years. Needless to say, I will be dropping them within 2 days. Stay away!

Jesse M.

5/5

Our school was selling cards that offered discounts to local businesses as a fundraiser. They called us and said they would like to support the good cause and buy some cards. When my boy and I arrived they were very friendly.

Lynn P.

5/5

The rates were cheaper than any other insurance company, Very good customer service have no complaints whatsoever, They took care of any problems I had Very quickly. Very satisfied with all state.

William W.

5/5

I visited the office today 5/10/18 due to an issue with the MVA and my insurance. Kylee took the time to help me and knew exactly what needed done. She called me only a few hours later to tell me that everything had been taken care of. Top notch customer service!!!