Golden 1 Credit Union - Point West Center - Sacramento, California

Address: 1301 Exposition Blvd, Sacramento, CA 95815, United States.
Phone: 8774653361.
Website: golden1.com
Specialties: Credit union, ATM, Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 146 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Golden 1 Credit Union - Point West Center

☎️8774653361

⏰ Open Hours of Golden 1 Credit Union - Point West Center

Monday: 10 AM–5 PM
Tuesday: 10 AM–5 PM
Wednesday: 10 AM–5 PM
Thursday: 10 AM–5 PM
Friday: 10 AM–5 PM
Saturday: 10 AM–2 PM
Sunday: Closed

Overview of Golden 1 Credit Union - Point West Center

Nestled in the heart of Sacramento, California, at 1301 Exposition Blvd, Sacramento, CA 95815, stands the Golden 1 Credit Union - Point West Center. This credit union, known for its ATM services, banking facilities, and unified customer experience, is a noteworthy financial institution for those seeking reliable services in the area. The center can be reached via phone at 8774653361, providing immediate assistance to its members and potential clients.

Key Features and Services

The Point West Center boasts several key features that enhance the customer experience:

- Drive-through service for convenient banking without leaving your car.

- A wheelchair-accessible car park and entrance, ensuring accessibility for all customers.

- Cash advance options, catering to those in need of quick funds.

Despite these positives, the center has received varied feedback, particularly regarding the efficiency of their services. With an average rating of 2.9/5 on Google My Business, it's clear that while many appreciate the lobby and employees, there's room for improvement, especially concerning the speed of transactions and system responsiveness.

Location and Accessibility

For those considering a visit, the address is conveniently located in a central part of Sacramento, making it easily accessible by public transport or personal vehicle. The center's commitment to wheelchair accessibility is commendable, ensuring that all customers, regardless of mobility, can access their banking services comfortably.

Insights from Reviews

The mixed reviews reflect a range of experiences. While some customers find their interactions with staff to be consistently positive, others face challenges such as slow lines and system inefficiencies. These issues suggest that while the Golden 1 Credit Union - Point West Center strives to provide excellent service, there are operational hurdles that affect customer satisfaction.

Recommendation

For potential members or those already part of the Golden 1 Credit Union family, visiting the Point West Center can offer a hands-on experience of their services. Given the mixed reviews, it might be beneficial to reach out through their official website at golden1.com for the most updated information on services, hours, and any special offers they might have. This proactive approach can help manage expectations and make the most out of your banking visit. Whether you're looking to open a new account, discussing a loan, or simply needing to deposit checks, the Golden 1 Credit Union - Point West Center is a location worth considering, albeit with an awareness of the potential wait times. Remember, your feedback can help shape the services they offer, so don't hesitate to voice your experiences, both good and bad, to enhance your own future visits or to help others make informed decisions.

👍 Reviews of Golden 1 Credit Union - Point West Center

Golden 1 Credit Union - Point West Center - Sacramento, California

Michael W.

3/5

I have a mixed feeling each time when I come to this Golden 1 Credit Union branch. Sometimes they're excellent, but sometimes they're terrible. The lobby and employees are always very good. The problem is the Lines are moving very slowly sometimes. Their system seems very slow. They take a longer time per customer compared to most of the banks.

Elizabeth X.

1/5

27 people in line. 3 tellers. G1 already shut down our Midtown branch. They're shutting down the Broadway branch.
If you want a bank that spends its time and effort paying to name buildings after itself - G1 is for you.
But.. this bank isn't for you if you need a branch in your neighborhood, or to see a teller in under 45min, ever...

Al

1/5

Avoid this bank location if you are ever on a time schedule. Unless you don’t care about your time by all means go here. They only have 2 tellers if that working with a line of 30 guest. Doesn’t matter if it’s the 1,2,3 or last week of the month. The lead teller never steps in to assist with getting the line down either. The tellers are slower than a snail itself. ridiculous!

Cali_Cutie

2/5

There's literally NEVER more than 2 tellers (most times just 1 person) so the long line wait times are unbelievable!! I'm currently at the bank right now & with only 1 person ahead of me I've already been waiting 22mins. If my banking is a better experience on my own, what's the benefit of G1 vs any other? FYI... I'm still waiting

Jf B.

5/5

Waking was great! No hassle, honest and gave me a great deal. I would recommend Sheikh to everyone.

Garrett T.

2/5

You would think this was Disneyland, with the wait lines at this location. Avoid this location at all costs. The previous reviews are valid, and the frustration from customers continues. The MGMT/hiring department refuses to help these employees, and hire appropriate numbered staff. I experience 4-6 minute wait times, per person, upon every visit.

The bank opens at 10 late and closes at 5. Literally, go to any other location.

Aimi D.

1/5

I have had a miserable experience with Golden 1. I requested they set up automatic payment plans for my car loan, and they didn't which resulted in my credit being ruined. No one seemed to care or try to help me resolve other than to tell me to send a 'handwritten letter' somewhere but that it's likely there's nothing they can do.
I have tried calling back on multiple occasions to confirm the set up of my auto payments but they just put me on hold for 30/ 40 minutes at a time. I find majority of the staff rude and unhelpful. This also has still not been resolved and no one will help. I will be switching banks with all accounts next week.

alyssa D.

5/5

THE BEST EXPERIENCE EVER!!! Never have I had someone be so attentive to my needs as well as best interest for my financial future. Danny was extremely professional, patient, and informative in every aspect of my auto refinance and credit card process. Aside from a fantastic rate I couldn’t believe, I firmly feel I have a support from this company that will keep me with them for many years to come. Amazing job today Danny... tell them you deserve a raise 😁👍🏽