Helms Motor Co Inc RAM - Lexington, Tennessee

Helms Motor Co Inc RAM: Your Trusted Local Car Dealer

Helms Motor Co Inc RAM, conveniently located at 694 E Church St, Lexington, TN 38351, United States, is a renowned car dealership known for its exceptional customer service and wide range of vehicles. This family-owned business has been serving the community for decades, earning a reputation for treating customers right and providing a welcome relief from the typical dealership experience.

Specializing in RAM Vehicles

Helms Motor Co Inc RAM specializes in RAM vehicles, offering a wide range of new and used RAM trucks and cars. Their inventory includes popular models like the RAM 1500, RAM 2500, and RAM 3500, as well as the RAM 1500 Classic and the RAM ProMaster. Whether you're looking for a powerful workhorse or a comfortable family vehicle, Helms Motor Co Inc RAM has something to offer you.

Exceptional Customer Service

One of the standout features of Helms Motor Co Inc RAM is its exceptional customer service. According to reviews, the dealership treats customers with respect and honesty, offering upfront best deals, fair trade values, and low doc fees. They avoid the typical dealership games and make the car buying experience as smooth and stress-free as possible. The staff at Helms Motor Co Inc RAM is knowledgeable, helpful, and always ready to assist customers with any questions or concerns they may have.

Accessible Facilities and Services

Helms Motor Co Inc RAM is committed to ensuring that all customers have a comfortable and convenient experience. The dealership offers wheelchair-accessible car parks and wheelchair-accessible entrances, making it easy for customers with disabilities to visit. In addition to new and used car sales, Helms Motor Co Inc RAM also offers a range of services to keep your vehicle running smoothly. These services include oil change, repair services, and maintenance services. The dealership accepts various payment methods, including cash, credit cards, debit cards, and NFC mobile payments.

Customer Reviews and Ratings

Helms Motor Co Inc RAM has a strong online presence, with 181 reviews on Google My Business. Customers have consistently praised the dealership for its excellent customer service, honest business practices, and wide range of high-quality vehicles. The dealership has an average rating of 4.6/5, indicating that the vast majority of customers are satisfied with their experiences at Helms Motor Co Inc RAM.

If you're in the market for a new or used RAM vehicle, or if you need reliable car maintenance and repair services, Helms Motor Co Inc RAM is the place to go. With its exceptional customer service, wide range of vehicles, and convenient location, it's no wonder that Helms Motor Co Inc RAM is a trusted local car dealership.

👍 Reviews of Helms Motor Co Inc RAM

Joe C.

5/5

Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a Decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games. One can look at my previous reviews for other places And see I’m a fairly critical person. I cannot find one negative thing to say about this experience.

Shondra G.

5/5

I have bought 2 vehicles from Helms and have had a great experience each time. Clint went above and beyond for us and Mr. Helms gave us a great deal on our trade. I highly recommend them!

Jonathan M.

5/5

Excellent customer service from the day we purchased the vehicle, to years later getting service/repair work done on it. Todd, the service manager is very professional, friendly, and did a great job communicating with us and treated us fairly on the cost of repairs. We will definitely be back to purchase another vehicle from Helms when it is time.

Tina T.

5/5

Bought a vehicle from Helm's last month. Love the new vehicle and the staff was so great to work with. Easiest process when buying a vehicle I've ever experienced.

skip N.

5/5

We broke down on I-40 and we got towed to Helms Motor Company on a Friday afternoon. The folks at Helms did all they could for us. They arranged to have our Travel Trailer towed to Parkers Crossroads RV park and supplied us the use of a car while we waited for parts and repairs. Bad batteries and a failed alternator. We waited till Wednesday morning for parts and the service department had us all fixed and ready to go by mid afternoon.
Thank you for fixing us up.
Highly recommended

Jarrod S.

5/5

I'd give these guys and gals 10 stars if it was an option. I didn't know anything about helms motor company. I was passing by and seen a truck I'd been looking for. I call and Mr Thomas answered. He was very patient and explained everything I wanted to know. He was more than happy to speak with my bank and give them any and everything they needed to know about the truck. I drove 2 hrs the next day to get my truck appraised. Mr. Steve helms came in the office and gave me an offer. Me personally. I thought it was a few thousand off. I gave my opinion and he did everything he could to accommodate me. We made a deal and he told me he could get me a better interest rate than my bank. And he did. These guys didn't hide anything from me. They worked with me and I had a great experience. Mr. John in finance took his time and explained everything to me. Again not hiding anything from me. By the way, all this was done after hours because of my work schedule. You can't and won't get a better place or people to by a vehicle. It was well worth the drive and my time to go buy a new truck here. I'd like to say thanks to the whole team for making a huge transaction enjoyable and easy. Special thanks to Mr Thomas, Mr Steve, and Mr John. I can't wait to buy my next truck from y'all. And I'd consider these fine gentlemen my friends.

Lars G.

5/5

I can’t say enough good things about the service department at Helms. Even though I drive quite a distance to get there, the experience makes every mile worthwhile.
From the moment I arrive, the friendly staff makes me feel welcomed and appreciated. They take the time to listen to my concerns and explain what needs to be done to my vehicle in a clear and understandable way. It’s refreshing to know that they truly value their customers and take pride in providing exceptional service.
One of the biggest highlights is their transparency. They give detailed estimates before any work begins, ensuring I’m fully informed about what to expect. There’s never any pressure to agree to unnecessary repairs, and they’re more than willing to answer any questions I have, which builds a sense of trust that is hard to find elsewhere.
The quality of service I receive is outstanding. Whether it’s routine maintenance or a more complex repair, I know that my vehicle is in good hands. They have skilled technicians who are knowledgeable and efficient, and I’ve consistently left satisfied with the work done. Plus, the turnaround time is impressive, allowing me to get back on the road without long waits.
The service department at Helms also goes above and beyond with follow-up communication. They check in after the service to ensure everything is running smoothly, showing they genuinely care about my satisfaction and the wellbeing of my vehicle.
Driving far to reach this dealership is a small price to pay for the level of care and dedication I receive. If you’re looking for a service department that values its customers and provides top-notch service, look no further than Helms. I wholeheartedly recommend them to anyone seeking excellent automotive care!

Don D. M.

5/5

We had our Jeep Liberty in for a major repair. Todd and Cody and the crew did an excellent job. They were very professional and the jeep is running well now. If we need repairs or service in the future we will be back. Thank-you all so much!