Higgins Auto and Repair - Rawlins, Wyoming

Higgins Auto and Repair: A Comprehensive Review of Excellent Service in Rawlins, WY

Nestled in the heart of Rawlins, WY, Higgins Auto and Repair has been serving the local community and travelers alike with top-notch automotive repair services. Located at 1117 W Spruce St, this family-owned business has built a reputation for reliability, honesty, and exceptional customer service. Let's delve into the details of this auto repair shop that has consistently earned a 5/5 star rating from its customers.

Main Services

• Automotive Repair: The core of Higgins Auto and Repair's business is their comprehensive automotive repair services. Their skilled mechanics are equipped to handle a wide range of issues, from minor tune-ups to major engine overhauls.
• Diagnostic Services: The shop uses state-of-the-art diagnostic tools to accurately pinpoint and resolve vehicle issues, ensuring that customers only pay for necessary repairs.
• Preventive Maintenance: Higgins Auto and Repair offers regular maintenance services to help keep vehicles in optimal condition. This includes oil changes, tire rotations, and fluid checks.
• Fleet Services: The shop caters to businesses with fleet vehicles, providing reliable maintenance and repair services to keep commercial vehicles on the road.

Location and Access

Higgins Auto and Repair is situated in the downtown area of Rawlins, making it easily accessible from major roads like WY-287 and I-80. The shop is nestled in a residential neighborhood, with on-street parking available. The nearest cross street is W 4th St. For those with mobility challenges, the shop offers a wheelchair-accessible car park.

Featured Characteristics

• Family-Owned and Operated: Higgins Auto and Repair is a locally-owned business that takes pride in providing personalized service and building long-term relationships with its customers.
• Community Involvement: The shop actively supports local community initiatives and is committed to giving back to the Rawlins community.
• Appointment Recommendation: While walk-ins are welcome, it's recommended to schedule an appointment to ensure prompt service and minimal wait times.
• Payment Options: Higgins Auto and Repair accepts various forms of payment, including credit cards, to ensure convenience for its customers.

Practical Information

• Hours of Operation: The shop is open Monday to Friday, from 8:00 AM to 5:00 PM. They are closed on weekends to allow their team to rest and recharge.
• Contact Information: You can reach Higgins Auto and Repair by phone at 307-320-3519.

Positive Aspects from Customer Reviews

Higgins Auto and Repair has received overwhelmingly positive reviews from its customers. Here are some of the most frequently praised aspects:

• Prompt and Reliable Service: Many customers appreciate the quick turnaround times and the reliability of the repairs. One customer, traveling from Colorado to Utah, had their vehicle repaired quickly, allowing them to continue their journey without delay.
• Honest and Transparent: Customers praise the shop's honesty in diagnosing issues and providing fair, transparent quotes for repairs.
• Exceptional Customer Service: The friendly and helpful staff at Higgins Auto and Repair consistently goes above and beyond to ensure customer satisfaction. In one instance, the owner, Josh, helped a customer load their vehicle onto a trailer to be towed home after it broke down.
• Community Spirit: Several customers mention the shop's involvement in the local community and appreciate the personal touch that comes with supporting a local business.

Higgins Auto and Repair, with its commitment to excellent service, community involvement, and customer satisfaction, stands out as a beacon of reliability in Rawlins' automotive repair landscape. Whether you're a local resident or a traveler in need of automotive repairs, Higgins Auto and Repair is a top choice for reliable, honest, and efficient service.

👍 Reviews of Higgins Auto and Repair

Brooke V.

5/5

Traveling from CO to UT, my check engine light came on right as we entered Rawlins. Josh came recommended from a good friend. He was able to help us quickly and get us on our way. Great experience. Very much appreciate his help!

A F.

5/5

Josh is super helpful. My car broke down while I was driving through town. He diagnosed the issue and, because it wasn’t worth fixing, helped me load it on a trailer to tow home. He didn’t even let me pay him for his time.

Bob W.

5/5

We were passing through Rawlins on the way to Seattle from Texas. We stayed the night in a nearby hotel. The next morning we started our truck and got the dreaded "Wrench" on the screen!!! We contacted Josh and fortunately they were open at 7:30am! Our truck was able to limp into his garage where he quickly diagnosed the problem, got the part ordered from a parts store, and repaired the vehicle. He had us out the door in 1 1/2 hours with a very fair price! We had no more issues with our vehicle!! Thank you Josh!!

Dave T.

5/5

Recent;ly we limped into Rawlins at night with a broken alternator. The first thing the next morning it was our lucky day to call Josh, owner of Higgins Auto and Repair. Fortunately Josh had an opening in his schedule. He kindly came over and jumped our car (did not even charge us for this!) and we drove to his shop on Spruce Street. He went to work and 1.5 hours later we were ready to hit the road. He was friendly and competent, and charged a very, very fair price. What a great experience -- rating a 10 of 10 for us! Dave Tuthill

Jennette L.

5/5

My car was in limp mode from Cheyenne and they got me in first thing in the morning and had me out the door in less than 45 minutes. I am satisfied with the service I received. I will recommend Higgens auto to anyone traveling thru.

Jacqueline T.

5/5

If I could, I would give 10/5 for Josh’s customer service and overall care for my car and to me. I was stuck in a sticky situation when headed to a vacation weekend with family. My car started acting up going across WY, had to get it towed in to Higgins Auto late at night. Josh was so responsive when answering my questions and putting my anxious mind to ease. even when I couldn’t pick up my (broken down) car right away he was understanding and helpful. He gave me his honest opinions, was cost-conscious, and empathized with the car problems I was facing. By far my best automotive experience.. coming from a young lady who usually gets inflated estimates and recommendations for auto care!! — Thank you Josh, you made my car issues bearable.

Trisha L.

5/5

Absolutely incredible! Josh's customer service and communication was unbelievable! Great timely manner in fixing the issue with the vehicle, definitely will be using Higgins Auto and Repair for all of my future needs. If I could rate 10 stars I would. HIGHLY recommended!!

Jennifer L.

5/5

Very fast very knowledgeable very fair pricing will definitely take my vehicle back to him