IntegriCom, Inc - IT Support & Managed IT Services - Suwanee, Georgia

IntegriCom, Inc - IT Support & Managed IT Services

Address: 1148 Satellite Blvd NW STE 201, Suwanee, GA 30024.

Phone: 678-507-0700.

Website: integricom.net.

About IntegriCom, Inc

IntegriCom, Inc. is a leading IT support and managed IT services provider based in Suwanee, Georgia. With a strong focus on computer support and services, computer consultant, networking, security services, and telecommunications, IntegriCom has become a trusted name in the industry.

Specialties

• Computer support and services
• Computer consultant
• Computer networking service
• Computer security service
• Computer service
• Telecommunications service provider

Other Points of Interest

• Onsite services
• Online appointments
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Opinions and Reviews

This company has gained a strong reputation with 49 reviews on Google My Business, earning an impressive average rating of 4.9/5. Many clients appreciate their high integrity, trustworthiness, and excellent service. One customer expressed their satisfaction by stating, "I've been working with IntegriCom for a while now, and they are fantastic. Very trustworthy and high integrity Highly recommend"

Why Choose IntegriCom, Inc

The combination of their exceptional service quality, wide range of IT services, and commitment to customer satisfaction makes IntegriCom, Inc. an ideal choice for businesses seeking reliable IT support and managed services. Their dedication to staying up-to-date with the latest technological advancements ensures that their clients receive the best possible solutions for their specific needs.

What Sets Them Apart

What truly sets IntegriCom apart is their ability to provide not only top-tier IT support but also to establish long-term partnerships with their clients. They take the time to understand their clients' unique requirements and provide tailored solutions that drive business growth and success.

Final Recommendation

If you are looking for an IT support and managed services provider with a proven track record of excellence, look no further than IntegriCom, Inc. Their exceptional service, wide range of specialties, and strong commitment to customer satisfaction make them the ideal partner for businesses seeking reliable and efficient IT solutions.

We highly recommend contacting IntegriCom, Inc. through their website at integricom.net to learn more about their services and how they can help your business thrive in the digital age.

👍 Reviews of IntegriCom, Inc - IT Support & Managed IT Services

Amy S.

5/5

I've been working with Integricom for while now and they are fantastic. Very trustworthy and high integrity! Highly recommend!

Wes L.

1/5

I was referred to Integricom by a business associate. I checked out reviews and saw they were excellent. I made an appointment with Joel, the owner, and he came out to my 3 story home/office to give me a quote to install a network that included 5 interior and 2 outdoor access points, a switch, a new modem and router. They also gave me a quote to run cat6 to each AP, which I chose to have an electrician do for about 1/3 the price. I accepted Integicom’s quote of around $6000 for equipment and set up. They ordered the equipment and “programmed” it at their office and had me pick up and mount the APs prior to them coming and setting it all up at my house. They came a few days later and spent a few hours configuring and he left saying it was all good. Next day the internet was not stable and we had speeds peaking in the 30-50mbps. We have 1gig through our isp. We went out of town for a week and couldn’t access our ring cameras. I called and they made some adjustments and it worked again. When we came home, same thing again. Super slow speeds to the point we couldn’t stream Netflix. Multiple calls talking to the guy that installed it and it would work, then it wouldn’t. A few more weeks of problems went by and I got a bill for over $1000 for the hourly service tickets that had accumulated and it still wasn’t stable. I called and the receptionist that answered the phone said she would talk to the owners when they got back in town from vacation and see what they would do about that bill. A few more weeks of up and down internet and they figured out from Plasma Cloud there was an issue with their APs and they needed to be updated. By this time I got a second bill for almost $1200 more, again for service tickets. I called and spoke to the owner’s wife, who “did me a favor” and knocked the bill down to half. She explained that it wasn’t their fault there was an issue with the AP’s that they provided. Shouldn’t it at least work correctly at some point before I start getting charged? After threatening me with collections, I told them I would pay the 50% and that that would be the last interaction we would have. I asked for all the logins and passwords, to which they said there were none. I have no way of manipulating the equipment that they sold me. Now here I am a year later, after limping through last year, and the modem and switch they provided quit working and I had another company come to try to fix it. They explained to me Integricom’s placement of the AP’s is completely wrong. They were apologizing to me for what they were seeing. The APs are by Plasma cloud, the Arris modem is a Walmart modem and the Cisco 8 port POE switch didn’t have even close to enough power to run POE to 7 AP’s. The new company did a survey of my property inside and outside to determine placement of APs. Integracom just walked around and pointed and said, “put one here and here.” Integricom even placed one on an entertainment center pointing up at another AP that was on the ceiling, which I now understand is completely stupid. Now I have a knowledgeable company that installed new quality equipment that can be managed remotely running in my house, which is all I asked for in the first place. I now get speeds throughout my house between 600-800mbps. Beware of a company that has Integrity as part of their name. If they have to put it as part of their name, I would be cautious.

Jonathan H.

5/5

Helpful, knowledgeable, and friendly staff who truly care about the company I work for, and the people in it!
Isabella is relentless in helping us catch Phish and block unwanted emails! Thank you Integricom and Isabella for all that you do!

Trish L.

5/5

I love working with everyone at IntegriCom. They are all so pleasant and knowledgeable. I'm so glad my company chose them for our IT services.

Jessica C.

5/5

Everyone who has helped is incredibly knowledgeable, patient, and professional. I would highly recommend them.

Allen A.

5/5

The staff at Integricom handled a very complex migration project for us. The project was completed on time and exceeded our expectations. Great team of techs! Couldn't ask for better!

Ann R.

5/5

Our company, Richardson Housing Group has been using IntegriCom, Inc. as our IT advisor for several years. They are very knowledgeable, professional and responsive with all of our needs. Our company recently relocated our office and with their help the move was seamless. IntegriCom was there every step of the way to ensure that we did not lose any time off line. I highly recommend them for your IT needs.

Julie S.

5/5

Demonstrated on a daily basis, the IntegriCom team demonstrates the technical expertise, acumen and the highest quality of customer service. The team is consistently dependable and proactive in both process and implementation. The quality of our systems is crucial for privacy and security of our data. IntegriCom works with us to ensure this happens every day.