Legacy One Insurance - Richland, Washington

Address: 750 Swift Blvd Suite #2, Richland, WA 99352.
Phone: 5099439999.
Website: legacyoneinsurance.com
Specialties: Auto insurance agency, Home insurance agency, Insurance agency, Life insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 63 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Legacy One Insurance

Legacy One Insurance 750 Swift Blvd Suite #2, Richland, WA 99352

⏰ Open Hours of Legacy One Insurance

  • Monday: 8 AM–12 PM, 1–5 PM
  • Tuesday: 8 AM–12 PM, 1–5 PM
  • Wednesday: 8 AM–12 PM, 1–5 PM
  • Thursday: 8 AM–12 PM, 1–5 PM
  • Friday: 8 AM–12 PM, 1–4 PM
  • Saturday: Closed
  • Sunday: Closed

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Legacy One Insurance: A Comprehensive Overview

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Legacy One Insurance stands as a respected and established insurance agency, dedicated to providing comprehensive coverage solutions to individuals and families within the Richland, Washington area and beyond. Located at 750 Swift Blvd Suite #2, Richland, WA 99352, and reachable at Phone: 5099439999, the agency operates with a commitment to personalized service and expert guidance. Their website, Website: legacyoneinsurance.com, serves as a valuable resource for exploring their offerings and contacting the team.

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Specialties and Services

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Legacy One Insurance distinguishes itself through its diverse range of insurance specialties. They function as a primary Auto insurance agency, assisting clients in securing reliable and affordable auto coverage options. Furthermore, they are a trusted Home insurance agency, providing protection against a variety of property risks. Recognizing the importance of long-term security, they also operate as an Insurance agency, offering a broader spectrum of coverage possibilities. And crucially, they’re a dedicated Life insurance agency, helping clients plan for their future and safeguard their loved ones. This multifaceted approach allows Legacy One to cater to a wide array of client needs, providing tailored solutions that meet specific circumstances and budgets. The agency’s expertise spans various insurance types, ensuring clients receive informed advice and appropriate protection.

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Location and Accessibility

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The physical location at 750 Swift Blvd Suite #2 in Richland, Washington, provides a convenient point of contact for clients. Notably, the office is designed with Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all patrons. This dedication to accessibility reinforces the agency’s values and reflects a user-centered approach to service delivery. Clients can easily access the office and surrounding amenities, fostering a welcoming and comfortable environment.

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Client Feedback and Reputation

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Legacy One Insurance has garnered a strong reputation for its client-focused service and professional approach. The company boasts 63 reviews on Google My Business, with an average opinion of 4.7/5, reflecting overwhelmingly positive experiences. These reviews consistently highlight the agency’s dedication to understanding client needs, providing clear and concise explanations, and going above and beyond to ensure satisfaction. Many clients emphasize the personalized attention they receive from Joy and Mason, who are described as knowledgeable, responsive, and committed to resolving any concerns promptly. The longevity of the agency, having served customers like one of Mason and Joys first clients, speaks volumes about its stability and commitment to long-term relationships. Clients appreciate the peace of mind that comes with knowing they are working with an agency that genuinely prioritizes their well-being.

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Key Characteristics and Values

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Several key characteristics define Legacy One Insurance’s operations. The agency consistently demonstrates a commitment to premium quality of service, exceeding client expectations. Professionalism is a cornerstone of their approach, with Joy and Mason consistently praised for their expertise and responsiveness. They prioritize the customers first, fostering trust and building lasting relationships. Their dedication to knowledgeable in all aspects ensures that clients receive accurate information and sound advice. Moreover, the agency is known for its willingness to go through extremes to address client questions and alleviate concerns. This dedication to thoroughness and client support is a recurring theme in client feedback, underscoring the agency’s commitment to delivering a truly exceptional experience. Their ability to provide peace of mind is a particularly valued attribute.

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Recommended Information for Prospective Clients

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For individuals or families seeking reliable insurance coverage, Legacy One Insurance presents a compelling option. Potential clients are encouraged to contact the agency directly via phone at 5099439999 or visit their website at legacyoneinsurance.com to explore their services and request a quote. When contacting the agency, it’s advisable to clearly articulate one’s insurance needs and any specific concerns. The team at Legacy One Insurance possesses the expertise to assess individual circumstances and recommend tailored coverage solutions. The accessibility features of the office further enhance the client experience, ensuring a comfortable and convenient interaction. Ultimately, Legacy One Insurance’s focus on personalized service, professional guidance, and a commitment to client satisfaction makes it a valuable resource for individuals seeking comprehensive insurance protection.

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👍 Reviews of Legacy One Insurance

Legacy One Insurance - Richland, Washington
Andrew
5/5

I was one of Mason and Joys first customers. I’ve watched this company grow into what it is now and one thing that hasn’t changed is the premium quality of service that they provide. Legacy one always puts the customers first and their professionalism is beyond expectations. Legacy one is knowledgeable in all aspects, Joy and Mason will go through extremes to make sure your questions are answered giving you peace of mind. Thank you for your services!

Legacy One Insurance - Richland, Washington
Noah E.
5/5

Legacy one is the best insurance company I have EVER dealt with! Me and my wife switched over when we got tired of our old company. I will never look back and Mason always is there to help! Legacy one makes you feel well cared for and taken care of, and not just another policy number on their desk. Great work guys and keep it up!

Legacy One Insurance - Richland, Washington
Teri D.
5/5

Madison & the Legacy One Team have been awesome. They are very personable & professional. I've been happy with them since moving everything over to them, so happy I've even referred family & friends over to them. I like the fact that Josh took the time to answer all my questions on what certain things meant putting them in layman's terms for me, so I could make the best possible choice of insurance for me. They treat you as they want to be treated and that means a lot to me when I see customer service going downhill nowadays. With Madison being the voice & face of the company & always answers the phone with a smile in her voice & sounds genuinely happy to hear from you, you immediately feel welcomed. I've worked in customer service for many years & won awards for my own customer service, so I know great customer service when I see & hear it. In my book Legacy One gets 5 Stars they really know how to treat their customers right.

Legacy One Insurance - Richland, Washington
Kim R.
5/5

I love talking to a real person. No push this button or that. Madison and Mason are great. We have four drivers in my family, one with a very bad driving record. They did a great job at finding insurance for all our individual needs. I do wish they would return phone calls a little quicker sometimes. Other than that, I have no complaints. I would recommend them to anyone. Not only do they do a great job but they are also really nice people and make you fell like they really care.

Legacy One Insurance - Richland, Washington
Chalis A.
1/5

I have been with Legacy one insurance for years. Recently my rate went up so I called my agent Jeremy and said I would like to see if I could get a better rate and if I couldn't, I would like to cancel before my renewal. Jeremy NEVER got back to me and I was charged my monthly rate. I had to call my insurance company myself and cancel. I'm still waiting on my refund check 2 weeks later.
I called Legacy one and spoke to the owner Mason's wife and she said she eould get back to me and NEVER did. I am a business owner and am very disappointed with their customer service. Honesty and transparency is key to running a business.

Legacy One Insurance - Richland, Washington
Shona C.
5/5

Everyone at Legacy One Insurance has been extremely helpful and friendly. When I first moved to the Tri-Cities, I walked in here seeking insurance help and was met with their welcoming kindness. They helped me get the best rates on my car and renters insurance. I have moved away now and will miss them! Thank you for serving in such a genuine way!

Legacy One Insurance - Richland, Washington
Joan H.
5/5

We have been doing business with Legacy One for a number of years and would never consider using a different firm. They have a very friendly, knowledgeable staff who always go out of their way to meet any of our insurance needs. We really appreciate that they can do all the legwork of insurance shopping for us as they have such a vast network of companies to work with. Would rate them 10 stars if that were an option.

Legacy One Insurance - Richland, Washington
Camille P.
5/5

Legacy One Insurance is perfect for our family. They keep things up to date for us and the only contact is for necessary communication. Mason and his office are extremely professional and do not waste our time with junk mail.

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