Lytx, Inc. - San Diego, California

Address: 9785 Towne Centre Dr, San Diego, CA 92121.
Phone: 64195861.
Website: lytx.com
Specialties: Software company, Computer hardware manufacturer, Logistics service, Transportation service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Lytx, Inc.

Lytx, Inc. 9785 Towne Centre Dr, San Diego, CA 92121

⏰ Open Hours of Lytx, Inc.

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Introduction to Lytx, Inc.

Lytx, Inc. is a well-established company located at 9785 Towne Centre Dr, San Diego, CA 92121. With a history of over one hundred and twenty-plus years, the company is known for its innovative approach to providing top-notch services. They care deeply about their drivers and teammates, which is reflected in their commitment to using cutting-edge technology to improve safety and support. With a diverse range of services, Lytx has established itself as a leader in the software, hardware manufacturing, logistics, and transportation industries.

Main Services

  • Software company
  • Computer hardware manufacturer
  • Logistics service
  • Transportation service

Lytx offers a comprehensive range of services to its clients, including Fleet Management Overview, Explore Lytx Cameras, Software Integrations, Lytx Vision Platform, and more. They have expertise in various industries such as Construction, Distribution, Field Services, Retail, Transit, Trucking and Local, Utilities, and others. Lytx also partners with multiple companies, as evidenced by their extensive list of partnerships.

Location and Access

To access Lytx, Inc., simply visit their address at 9785 Towne Centre Dr, San Diego, CA 92121. This location is wheelchair accessible, featuring a wheelchair entrance and a wheelchair accessible parking lot. This ensures that all individuals, including those with mobility challenges, can easily access the company's services.

Featured Characteristics

Lytx's commitment to innovation and their clients' well-being is evident in their cutting-edge technology. Their software and hardware solutions are designed to help their clients improve safety, exonerate drivers, and address any safety concerns efficiently. In addition, their partnerships with a wide range of industries and companies demonstrate their dedication to providing support and services tailored to their clients' needs.

Practical Information

To contact Lytx, Inc., you can call them at 64195861 or visit their website at lytx.com. With an average rating of 2.7/5 based on 51 reviews on Google My Business, Lytx has garnered mixed opinions from their customers.

Positive Aspects from Reviews

Despite the mixed reviews, many customers have praised Lytx for their excellent customer service, innovative technology, and commitment to safety. Many clients have reported that Lytx has helped them significantly improve their operations and ensure the well-being of their drivers and employees.

In conclusion, Lytx, Inc. is a company that has been around for over one hundred and twenty-plus years and continues to innovate and adapt to the changing landscape of the software, hardware manufacturing, logistics, and transportation industries. With a wide range of services, a convenient location, and a commitment to accessibility, Lytx is a valuable resource for any company looking to improve their operations and prioritize safety. So, if you're interested in learning more about their services or need assistance, visit their website or call them today.

👍 Reviews of Lytx, Inc.

Lytx, Inc. - San Diego, California
Alex V.
1/5

If you are a FedEx Contractor, use ANY other VEDR provider. GroundCloud, Velocitor... etc.

Lytx is impossible to get a hold of, and their contracts are impossible to leave.

We have both had new installs and device transfers done and we finally spend thousands of dollars to leave this company.

We are now trying to purchase trucks from another contractor and they want us to take over a lytx contract. We thought it would be easy enough to just finish out their contract. Nope, they want us to sign an additional 3 years even though the devices are already installed and the other contractor is almost to end of term.

Do not put the handcuffs on yourselves. Go to any other company because this the worst vendor we've ever dealt with.

Lytx, Inc. - San Diego, California
kevin C.
1/5

Horrible ai camerac installed in our company vehicles reporting false incidents ruining coworkers livelihoods and causing stress on mental and psychological health while driving a commercial vehicle. Very distracting and dangerous

Lytx, Inc. - San Diego, California
Alex X.
1/5

If I could give zero or less to this company I would.

First of all, screw you for “inventing” the worst dashcam system in the world! This is still America, and seems like you give no sh!t about privacy or personal space.

Second of all, only retarded people/companies would use your, seriously unreliable dashcams.

No one knows when it records, takes hours, sometimes days to get the 8-second video.

The $20 dashcam from Temu does a freakishly better job than this stupid/subscription service.

💩👎🏿🤮

Lytx, Inc. - San Diego, California
Tyler M.
1/5

I wish I never chose them. I was previously with Networkfleet. There sales team was good but as soon as you sign a contract the honeymoon is over. The product is good and I like what it does however there customer service needs a lot of help. Customer service must be overseas as they are very difficult to understand. They take a long time (days) to follow up with answers and then they just repeat what they already did and you are still stuck with the same problem. It has been 13 days since one of my vehicles has been involved in an incident and I still cannot get the video off of the unit. I would look at other solutions.

Lytx, Inc. - San Diego, California
John S.
4/5

UPDATED FROM 1 STAR....Customer Service is getting "much" better. Looks like they were experiencing covid related staffing shortages and growth issues. The Issues have been resolved. Thank you, Daryl and Danae. ORIGINAL POST; Customer support and service are "Hands Down" the worst. Easier to get service from China on Amazon. Waiting for an additional camera for months now. Same woman representative called me again today and needed all the information that I sent them and her four times. It Takes 3-4 days to hear back from them; IF YOU DO.....utilize at your own risk. Camera systems are great. They need NEW MANAGEMENT and OWNERS.. shareholders and investors.

Lytx, Inc. - San Diego, California
Michael B.
1/5

If you sign up and nobody does their job of cancelation they keep charging you. Speak to a manager and they tell you you are under contract and you agree to pay early termination they move the service cancellation off 3-4 months to keep collecting money for a couple more months plus service termination fee. On top of you buy the unit out right, have installed, etc. total rip-off. Also all other reviews are very accurate. I’m busting my cameras up and shipping them to them 🖕🏼

Lytx, Inc. - San Diego, California
Ron A.
1/5

I have Lytx camera in our fleet of trucks. One isn’t working and I have two more that need upgrading. I have the two new cameras, just looking for them to be installed. Have been waiting two weeks just to get an appointment for installation and troubleshooting of the camera that isn’t working. Today I was sent a quote for the installations. They quoted $180 each for the three installations. Apparently I have to pay $180 for their installer to troubleshoot a camera that is under warranty!! The quote also included $100 de-install fees for each of the trucks that is getting the camera upgraded. They only have to take the dash apart once, but are charging a de-install fee ($100), and an install fee ($180). As soon as I got the quote which is during normal business hours, I attempted to call tech support and the call wasn’t even answered. I have left 2 messages for Gray Palmeter who is a level 3 tech support guy, and have sent an email to him as well. No response.

Lytx, Inc. - San Diego, California
Tricia P.
1/5

Worst customer service ever. They put you on hold for 30+ minutes only to come back on the line to tell you they only communicate via email. I have been waiting to resolve an issue for months!! Seriously considering looking for a different fleet management program.

Lytx, Inc. - San Diego, California
Bryan B.
1/5

Ever since the day the company installed the Lytx A.I. drivecam, my stress while driving has tripled.
Knowing that every move I make is being recorded in real time, a whole team of people I've never met are being alerted to me taking a sip of coffee, makes my job to safely operate a commercial motor vehicle so much more stressful, that I don't think I can drive professionally anymore. After 20 years of holding a class A CDL, I think I have to give it up, for fear of congestive heart failure, and the fact that my company is actively building a portfolio on me to incriminate and fire me.
Not just that, but now every "truck injury lawyer" out there will be analyzing my every blink, with the utmost scrutiny, trying to personally incriminate me in the case of a collision.
Too much personal liability. These companies need to understand that this is my life, my license, and it's their truck that needs to be moved.
I don't need to move it.

Lytx, Inc. - San Diego, California
Jesse C.
1/5

I’ve been waiting 4 days to get an issue resolved and I’m still waiting. Their client success managers are not responsive and the support staff can not find answers to my questions.

I am looking to terminate my contract with them because the customer support is bad.

Lytx, Inc. - San Diego, California
Alex V.
1/5

If you are a FedEx Contractor, use ANY other VEDR provider. GroundCloud, Velocitor... etc.

Lytx is impossible to get a hold of, and their contracts are impossible to leave.

We have both had new installs and device transfers done and we finally spend thousands of dollars to leave this company.

We are now trying to purchase trucks from another contractor and they want us to take over a lytx contract. We thought it would be easy enough to just finish out their contract. Nope, they want us to sign an additional 3 years even though the devices are already installed and the other contractor is almost to end of term.

Do not put the handcuffs on yourselves. Go to any other company because this the worst vendor we've ever dealt with.

Lytx, Inc. - San Diego, California
Nathan W.
1/5

More of a distraction device. Goes off for no reason. Says following distance when no one is around. Employer has multiple units and they all are distraction devices.

Lytx, Inc. - San Diego, California
kevin C.
1/5

Horrible ai camerac installed in our company vehicles reporting false incidents ruining coworkers livelihoods and causing stress on mental and psychological health while driving a commercial vehicle. Very distracting and dangerous

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