Mark Crump - State Farm Insurance Agent - Newport News, Virginia

Introduction to Mark Crump – State Farm Insurance Agent

For individuals and families seeking comprehensive and reliable insurance solutions, Mark Crump – State Farm Insurance Agent stands as a dedicated resource. Located at 1090 Loftis Blvd, Newport News, VA 23606, this agency provides a wide array of insurance services tailored to meet diverse needs. With a commitment to personalized attention and expert guidance, Mark Crump and his team at the Crump Agency aim to deliver peace of mind through secure and dependable coverage. The agency’s phone number is 7579303000, and their website, crumpagency.com, offers convenient access to information and online services.

Specialties and Services Offered

Mark Crump – State Farm Insurance Agent specializes in a broad spectrum of insurance products, ensuring clients have coverage for every aspect of their lives. The agency’s core competencies encompass:

• Insurance Agency: A comprehensive approach to insurance needs, providing a single point of contact for all coverage requirements.
• Car and Motor Insurance Agency: Protecting vehicles with tailored policies covering liability, collision, and comprehensive damage.
• Home Insurance Agency: Safeguarding homes and properties with policies that address structural damage, personal belongings, and liability.
• Life Insurance Agency: Offering financial security for families through life insurance products designed to provide long-term protection.
• Motorcycle Insurance Agency: Specialized coverage for motorcycles, acknowledging the unique risks associated with this type of vehicle.
• Tenant’s Insurance Agency: Providing renters with essential coverage for their personal belongings and liability.

Beyond these core areas, the agency offers customized solutions designed to address specific circumstances and priorities. They pride themselves on a deep understanding of the complexities of the insurance landscape, enabling them to advise clients effectively.

Location and Accessibility

The agency’s physical location at 1090 Loftis Blvd, Newport News, VA 23606 provides a convenient and accessible space for clients to meet with their insurance representative. Notably, the facility is equipped with wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all clients can visit with ease. This accessibility feature is a significant benefit for individuals with mobility challenges, promoting equal access to their insurance services. The agency’s location is easily identifiable and readily reachable.

Client Feedback and Reputation

The Crump Agency consistently receives positive feedback from its clients, as evidenced by the 40 reviews on Google My Business. The average opinion is a remarkable 5/5, reflecting a high level of client satisfaction. These reviews frequently highlight the agency’s commitment to exceptional customer service, detailed attention to policy specifics, and a proactive approach to ensuring clients are adequately protected. One client described their experience as transformative, noting a shift from a previous agency and expressing gratitude for the agency’s responsiveness and dedication to their needs. The emphasis on personalized attention and professional expertise appears to be a recurring theme in client testimonials. The agency’s responsiveness and willingness to address client concerns are consistently praised. Individuals seeking a trustworthy and reliable insurance provider will find the Crump Agency to be a valuable resource.

On-Site Services and Additional Benefits

In addition to core insurance services, the agency offers on-site services, streamlining the process for clients. This likely includes assistance with policy comparisons, application completion, and claim processing. This commitment to convenience and support underscores the agency’s dedication to providing a seamless and hassle-free experience for its clients. The focus is on removing obstacles and making the insurance process as straightforward as possible. Furthermore, the agency’s website, crumpagency.com, provides a wealth of information and resources, allowing clients to research coverage options and manage their policies online. The agency’s online presence complements its in-person services, offering added flexibility and accessibility.

Conclusion

Mark Crump – State Farm Insurance Agent presents itself as a dependable and client-focused insurance provider. The agency’s strategic location, accessible facilities, a comprehensive range of insurance services, and overwhelmingly positive client feedback collectively contribute to its strong reputation. For those seeking reliable insurance guidance and personalized service, the Crump Agency is undoubtedly a worthwhile consideration. The agency’s dedication to customer satisfaction is palpable, and their commitment to providing tailored solutions positions them as a valuable partner in safeguarding individuals and families.

👍 Reviews of Mark Crump - State Farm Insurance Agent

Neil B.

5/5

I recently switched to Mark Crump Agency from another local SF agency and I wish I had done it years earlier! I have since been working with Marie to make sure all of my policies are current and provide the best possible coverage for my various needs. Her attention to detail, professionalism and next-level customer service is second to none. Thank you Marie and the entire agency.

Mercedes R.

5/5

I want to thank Katrina for her patience and professionalism all the time , but specifically last Friday at 4:45 pm when I called in desperation from DMV to add a vehicle to my insurance. She was kind and got the job done. Thank you !!!

Joan A.

5/5

I would like to thank Katrina for her patience, expertise and willingness to answer questions with courtesy each time I have called State Farm. Thank you so much for putting someone knowledgeable and kind in this position. My customer service was great. Thank you again.

V/R,

Joan Austin

Michele D.

5/5

Marie was so helpful. I was having trouble on the phone for hours trying to get through to get a claim.I ask Marie to help me and she took care of it all for me and I received my claim.
Thank you so much.
Michele Delk

Ashine H.

5/5

Marie was really nice , professional , and helpful she answered all the questions I had. She really made the process easy and smooth.

Teldin C.

5/5

I’d like to give a special thanks to Miss Katrina. She was very respectful patient working with me not only once but twice as I made calls asking questions she was finding out the right information before she gave it all to me. This has been my second time dealing with this office, also Mr. James Kennedy was there the first original time I want to thank him as well please keep doing what you guys do because it’s really appreciated

Judy S.

5/5

Marie Council was professional and very helpful and courteous. She did exactly what she said she would do. A great asset to State Farm.

Thomas H.

5/5

I requested information from State Farm late in the evening. Katrina Chapmen was the team member who helped me. I received the information within 10 minutes of my request. Thank you for the prompt and professional service.
Thomas Harrelson