Mary Zell Spellman - State Farm Insurance Agent - San Francisco, California

CJ B.

I have been working with Cheryl Rock for decades and can't recommend her and Mary Spellman State Farm Insurance highly enough! She truly embodies exceptional service and professionalism. Cheryl’s hands-on approach makes you feel like you are her top priority, which is incredibly comforting during the stressful time of handling an insurance claim. Cheryl’s attentiveness and genuine concern provides a much-needed sense of relief in challenging situations. Cheryl’s customer service skills are beyond exceptional and set the bar that no one else can beat. I would give more stars if I could, as her outstanding service deserves to be recognized!

Jay S.

Very Professional and Polished Agency with Great Service and Deep Industry Knowledge:

The team is great and Cheryl Rock truly ROCKS! Very helpful, dilligent and on it. She knows the business and her customers extremely well. I felt she's quicker and more efficient than the all the tech and Ai that others insurance giants use to herd you along...but you truly can't replace personality and experience.

Would recommend to give them a shot.

Thanks!

Alice G.

Cheryl Rock really rocks!!!
Cheryl truly goes above and beyond in delivering excellent customer service. Her friendly demeanor and extensive knowledge make every interaction a positive experience. She worked diligently to restore our insurance, consistently following up and reassuring us throughout the process. Thanks to her efforts, everything turned out well. If you need assistance with your insurance, I highly recommend reaching out to Cheryl !!!

Richard B.

I am very happy with the service and the attention to detail with the Spellman Agency . I have had the pleasure to have been working with Cheryl Rock for over 25 years . Her response time and availability is second to none and it's been that way for each and every year. Her knowledge of the State Farm product helps me navigate the needs that suite me. It's because of her all my insurance needs are under one roof which makes it very simple.
I have been a client of the State Farm Insurance Company for over 35 years . Thank you Cheryl for making life less complicated. GREAT JOB!!

Shameran A.

Cheryl Rock is my "ROCK"! She is knowledgeable, courteous, professional, and really looks out for her clients' best interests!​ I never feel rushed when I call with any questions. The sense of security of knowing that she knows all about my policies and what I need is very reassuring.

C C.

I have done business off and on at this location for many years. Each time, I was met with friendly, welcoming employees who made the daunting task of 'car insurance' stress-free and hassle-free. The employees were always professional and knowledgeable, answering all of my questions. I was taken care of promptly and felt confident walking out the door knowing I had the coverage I needed at a rate I was happy with.

Tishia B.

My husband has been with Statefarm since he was 16 years old and will be turning 62 this year. His prior agent had passed away suddenly and his associate Cheryl who was who we work with most of the time had to find a new place to land and our whole family would be following her where ever she ended up.
Mary Zell Spellman State Farm became her new home. Cheryl is one of those agents who literally goes above and beyond for you , always gets right back to you and walks me through any of my concerns. She’s our #1 and always will be. Our whole family is so thankful for her!!!

Vicki A.

“I’ve worked with a lot of insurance people, and to be honest, I wasn’t expecting much. But Andrew followed through on everything he said he would. He saved me money, got me the right coverage, and didn’t try to oversell me anything. I actually walked away understanding my insurance better, which rarely happens. If you want someone who’s reliable and cares about you. he’s your guy.