Matanuska Valley Federal Credit Union - Eagle River, Alaska

Matanuska Valley Federal Credit Union

Matanuska Valley Federal Credit Union is a reputable financial institution located at 11800 Business Blvd, Eagle River, AK 99577, United States. With a phone number of 9076944891, and a website at mvfcu.coop, the credit union offers a range of financial services to its members.

Specializing in federal credit union services, ATM access, and mortgage lending, Matanuska Valley Federal Credit Union caters to diverse financial needs. Other notable features include a drive-through service, wheelchair-accessible parking, and entrance, demonstrating the credit union's commitment to accessibility and convenience.

With an average rating of 4 out of 5 based on 11 reviews on Google My Business, Matanuska Valley Federal Credit Union has garnered a positive reputation among its members. Customers appreciate the helpful and friendly staff, clean and well-maintained facilities, and competitive rates for vehicle and loan financing. Many have been banking with the credit union for an extended period, highlighting its reliability and long-term relationships with its clientele.

However, the credit union has faced criticism from small business owners regarding its remote deposit system, which has been known to reject checks. This issue poses a challenge for those who rely on mobile deposit services and need to find alternative solutions, such as visiting the branch in person.

Features and Services

• Federal credit union services
• ATM access
• Mortgage lending
• Drive-through service
• Wheelchair-accessible parking and entrance

Contact Information

Address: 11800 Business Blvd, Eagle River, AK 99577, United States

Phone: 9076944891

Website: mvfcu.coop

👍 Reviews of Matanuska Valley Federal Credit Union

Jahnay ?.

5/5

Very helpful staff and they are so friendly and knowledgeable. The store is very clean and nice looking. They are fast and have great rates for vehicles and loans. Ive banked through them for iver a decade

Ann A.

3/5

I cannot recommend this credit union for small businesses. Their remote deposit system rejects checks. As a small business owner, I don’t have time to take rejected checks down to their branch in person. I use mobile deposit with four credit unions and I only have problems with this one.

tony M. S.

1/5

Made an ACH over the phone with a worker, come to find out she never processed the ACH and possibly deleted call logs, after calling mat-su location they couldn't find the call log information I had with them on 1/30 eagle river location, i have call logs on my phone to show i called and spoke to someone. It's Caused me trouble and losing a rental opportunity. Whoever you are that I spoke to over the phone. Thanks a lot hopefully karma gets you

Jason M.

1/5

worst bank I have ever had. I have a business account and seemingly every month and every deposit I make seems to be subjectively evaluated by individuals that make independent decisions based on the mood of the day whether my mobile deposits get accepted or possibly a deposited check placed on a random hold without any explanation of why.

Colin O.

5/5

Consistently professional and courteous service. Useful online banking. Clear and readable statements. Lots of financial services, all free to members. No monthly cost or nonsense fees.

Jason W.

5/5

Great bank with fast friendly service!

Michael S.

5/5

Great people, great service...great place.

Devin R.

5/5

Bankwe here my whole life