Matrix Insurance Agency, Inc. - Newnan, Georgia

Overview of Matrix Insurance Agency, Inc.

Matrix Insurance Agency, Inc. is a prominent insurance brokerage located at 77 Jefferson Pkwy, Newnan, GA 30263. This agency stands out not only for its comprehensive insurance services but also for its commitment to customer satisfaction, as evidenced by its average rating of 4.4/5 across 13 reviews on Google My Business. For those interested in securing top-notch insurance solutions, Matrix Insurance Agency, Inc. is a reliable choice.

Contact Information

- Phone: 702530033
- Website: matrixins.com

Key Features and Services

• Insurance Agency Specialties: Matrix Insurance Agency, Inc. specializes in providing a wide range of insurance services, catering to various needs of its clients.
• Accessibility: The agency is known for its wheelchair accessible entrance and parking lot, ensuring that all customers, including those with mobility issues, can access their services comfortably.

Customer Experience

Customers have praised Matrix Insurance Agency for its personalized service. One review highlights the dedicated approach of Mark, noting how he offers multiple solutions tailored to specific needs, ensuring that clients receive timely and satisfactory service. The agency's responsiveness and quick turnaround for requests, such as obtaining a COI (Confirmation of Insurance), further underscore their commitment to customer care.

The sense of being valued as a sole customer is a recurring theme, with many patrons expressing gratitude for the agency's availability and efficiency. The recommendation to Mark and the entire Matrix Insurance team for their outstanding service is clear, encouraging others to experience the same level of support and expertise.

Important Notes for Potential Clients

- If you're searching for a comprehensive insurance agency that values customer relationships and offers personalized service, Matrix Insurance Agency, Inc. is worthy of your consideration.
- Their accessibility features make it convenient for everyone to visit, indicating a thoughtful approach to customer needs.
- Potential clients should reach out to them via phone or their website to discuss their specific insurance requirements.

Final Recommendation

Given the glowing reviews and the agency's dedication to customer satisfaction, we highly recommend contacting Matrix Insurance Agency, Inc. through their website at matrixins.com. Whether you need a comprehensive insurance policy or simply want to explore your options, Mark and his team are ready to guide you through the process, ensuring you find the coverage that best suits your needs. Don't hesitate to reach out to experience their exemplary service firsthand.

👍 Reviews of Matrix Insurance Agency, Inc.

Dale C.

5/5

I have been with Mark for a couple years now and have not really needed help very often until recently. I called mark and told him what I was looking for and he had several ideas that he gave me in order to accomplish what I needed. I then needed a COI and Mark and Lisa were in it. I had my COI in a timely manner. Anytime I call them I feel like I am there only customer because they always have time for me and they are able to help me quickly. I highly recommend Mark and matrix insurance for your insurance needs. Keep up the good work. Y’all are awesome.

Chris B.

5/5

I recently shopped for new insurance policies and I’m glad I did! Mark helped me with the entire transition process and did an excellent job matching my policies while saving me money!! He is very knowledgeable, easy to work with and professional. If you’re in the market for a new insurance group and agent, you will not be disappointed with choosing Matrix Insurance and Mark as your agent.

Mike S.

5/5

Mark at Matrix was great! Our family was in the middle of moving from MI, searching for a house, switching auto policy’s, and on top of all that 8 months into waiting for another little family member to join us. Mark gathered all the needed information and then worked behind the scenes taking a huge load off our shoulders. When it came to policy switching and closing dates things went flawlessly.

Connor R.

5/5

Highly recommended. Hanson Powell has been very helpful and has made a difficult process stress-free. I have been so pleased with Matrix, they truly take care of you and offer great advice and service.

Tom F.

1/5

If I could give negative stars I would. Absolute worst experience with an Insurance company. The insurance agent was quick to take my money without divulging critical information about the insurance I was purchasing. Also, when contacted about issues that arose, the agent lied and said he went over the information and told me all that would happen in the process, this is NOT the case as he was just covering himself. If I would have known the incredible problems this would cause I would not have purchased the insurance at that time. Be careful and ensure you get ALL the information on the process and procedures used when purchasing any insurance from this company!

Ralph H.

5/5

I highly recommend Hanson Powell and Matrix Insurance Agency. Hanson has helped me on numerous personal and commercial insurance matters, and I have always been more than pleased with his work.

Amber F.

5/5

Mark was wonderful to work with. He helped me get insurance in place the same day I called in. I highly recommend him and Matrix Insurance.

Chris M.

5/5

Fantastic personal service. They represent me as a customer and not the insurance company.