Matthew R. Petsinger Agency, LLC American Family Insurance - Waseca, Minnesota

Introduction to Matthew R. Petsinger Agency, LLC American Family Insurance

Nestled in the heart of Waseca, Minnesota, Matthew R. Petsinger Agency, LLC American Family Insurance stands as a beacon of reliability and trust in the world of insurance. Located at 101 S State St, this agency is committed to providing top-notch insurance solutions tailored to the unique needs of its clients. With a strong focus on customer service and a deep understanding of the local community, Matthew R. Petsinger Agency has carved a niche for itself as a go-to insurance provider in the region.

Main Services

• Auto Insurance: Protecting your vehicle with comprehensive coverage is a top priority. The agency offers a range of auto insurance policies, including liability, collision, and comprehensive coverage, to ensure you're covered in any circumstance.
• Home Insurance: Your home is your sanctuary, and it deserves the best protection. Matthew R. Petsinger Agency provides homeowners insurance that covers your dwelling, personal belongings, and liability exposures, giving you peace of mind.
• Life Insurance: Planning for the future involves protecting your loved ones. The agency offers life insurance policies that provide financial security to your family in case of your untimely demise.
• Business Insurance: Running a business comes with its own set of risks. Matthew R. Petsinger Agency understands this and offers a variety of business insurance solutions, including liability, property, and workers' compensation coverage.
• Farm Insurance: As a rural community, Waseca is home to many farms. The agency specializes in farm insurance, offering coverage for farm liability, personal property, and farm structures.

Location and Access

Matthew R. Petsinger Agency, LLC American Family Insurance is conveniently located at 101 S State St, Waseca, MN 56093, United States. This prime location in the heart of Waseca makes it easily accessible from various parts of the city. The agency is situated near the intersection of S State St and W Elm St, providing ample opportunities for parking.

Public transportation is also readily available in Waseca. The Waseca Public Transit system operates within the city, with stops near the agency. Alternatively, you can take the Minnesota River Valley Transit bus service that connects Waseca to other cities in the region.

Featured Characteristics

• Wheelchair-Accessible Car Park: Matthew R. Petsinger Agency is committed to ensuring accessibility for all. The agency provides a wheelchair-accessible car park, making it easier for clients with mobility issues to visit.
• Wheelchair-Accessible Entrance: In addition to the wheelchair-accessible car park, the agency also has a wheelchair-accessible entrance, further ensuring that the premises are accessible to everyone.
• Professional and Knowledgeable Staff: The agency prides itself on its team of professional and knowledgeable insurance agents. These agents work diligently to understand your unique needs and provide personalized insurance solutions.
• Community Involvement: Matthew R. Petsinger Agency is deeply rooted in the Waseca community. The agency actively participates in local events and initiatives, demonstrating its commitment to serving and supporting its community.

Practical Information

• Phone: You can reach the agency at 507-835-2770.
• Website: For more information about the agency and its services, you can visit the official website at amfam.com.
• Operating Hours: The agency is open Monday through Friday, from 9:00 AM to 5:00 PM. However, it is recommended to check the website or call ahead for the most accurate and up-to-date information.

Positive Aspects from Reviews

Matthew R. Petsinger Agency, LLC American Family Insurance has a strong online presence, with 21 reviews on Google My Business. The agency boasts an impressive average rating of 4.4/5, indicative of the high-quality service it provides.

Many reviewers have praised the agency for its professional and friendly staff, with one reviewer noting, "The staff here is very friendly and professional. They took the time to explain my policy to me in detail and made sure I understood everything." Another reviewer highlighted the agency's quick and efficient service, stating, "I had to file a claim and they handled it very quickly and professionally. I'm very happy with the service I received."

Matthew R. Petsinger Agency's commitment to customer service and its community involvement have also been lauded by its clients. A reviewer appreciated the agency's personal touch, mentioning, "They treat you like a person, not just another policy number. They genuinely care about their clients."

These reviews highlight the key strengths of Matthew R. Petsinger Agency, LLC American Family Insurance - its commitment to exceptional customer service, professionalism, and community involvement. These aspects have not only earned the agency a strong reputation in Waseca but also the trust and loyalty of its clients.

👍 Reviews of Matthew R. Petsinger Agency, LLC American Family Insurance

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.

Gabriel R.

5/5

I was Very well informed of the great benefits AmFam has to offer me and went through everything in detail with me that I just had to buy car and renters insurance from Matt. What a Wonderful blessing to know Matt and his crew.

Riley L.

5/5

These people are family! They have worked with me through every hiccup and every bump in the road. They have always been kind and willing to work with me whenever I have been in. They will sit down and walk you through the process and explain everything in detail to ensure you understand what everything means. I would never switch agencies, hands down the best one I’ve worked with!

Eli L.

5/5

Leah will go above and beyond to help you! Matt even came out to my home to help finish my policy on my schedule. I’ve never had another insurance agent work as hard for me as this one does!

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.