Mattress Firm DeKalb - DeKalb, Illinois

Introduction to Mattress Firm DeKalb

Mattress Firm DeKalb is a leading mattress store located in DeKalb, Illinois, offering a wide range of mattresses, bed frames, and other sleep-related products. With a strong reputation for excellent customer service, Mattress Firm DeKalb has become a go-to destination for residents of DeKalb and surrounding areas. In this article, we will delve into the various services offered by Mattress Firm DeKalb, its location and accessibility, and highlight its unique characteristics.

Main Services

• Mattress Store: Mattress Firm DeKalb offers a vast selection of mattresses from top brands, including Tempur-Pedic, Serta, and Beautyrest. The store's knowledgeable staff is available to provide guidance and recommendations to help customers find the perfect mattress for their needs.
• Bed Shop: The store also carries a variety of bed frames, including platform beds, storage beds, and adjustable beds, ensuring that customers can find the perfect bed to complete their bedroom setup.
• Children's Furniture Store: Mattress Firm DeKalb also offers a selection of children's furniture, including cribs, dressers, and kids' beds, making it a one-stop shop for families.
• Showroom: The store features a spacious showroom where customers can try out mattresses and beds in a comfortable and relaxed environment, allowing for a more immersive shopping experience.

Location and Access

Mattress Firm DeKalb is conveniently located at 2395 Sycamore Rd, DeKalb, IL 60115. The store is easily accessible by car, with ample parking available on-site. The store's wheelchair-accessible entrance and car park ensure that customers with mobility issues can shop with ease. The store also offers delivery, in-store pick-up, and in-store shopping, making it convenient for customers to shop at their own pace.

Featured Characteristics

* Wheelchair-Accessible Car Park: The store's car park is designed to accommodate customers with mobility issues, providing a safe and accessible space to park.
* Wheelchair-Accessible Entrance: The store's entrance is wheelchair-accessible, ensuring that customers with mobility issues can easily enter the store.
* Installation Services: Mattress Firm DeKalb offers installation services for mattresses and beds, making it easy for customers to get their new purchases set up in their homes.
* Repair Services: The store also offers repair services for mattresses and beds, ensuring that customers can get their products repaired and back in use quickly.
* Credit Cards, Debit Cards, and NFC Mobile Payments: The store accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments.

Practical Information

* Website: Mattress Firm DeKalb's website can be found at mattressfirm.com.
* Phone: The store's phone number is 815-758-4320.

Opinions and Reviews

Mattress Firm DeKalb has an impressive 1013 reviews on Google My Business, with an average rating of 4.9/5 stars. Customers have praised the store's knowledgeable staff, wide selection of products, and convenient services. Some customers have also appreciated the store's wheelchair-accessible facilities and installation services. Overall, Mattress Firm DeKalb has established itself as a trusted and reliable destination for all mattress and bed-related needs.

👍 Reviews of Mattress Firm DeKalb

Marilynne V.

5/5

I went shopping today in need of a new Mattress. I decided to go Mattress Firm again. I had bought 2 mattresses in the last 6 years. Maggie helped me today & showed me a few or more mattreses. She was very good at her job. I asked her many questions & she answered all of them . I made a decision & was very happy with service. Mattress will come Tuesday& excited about that. Maggie was a great employee& will recommend her to anyone who needs a Mattress.

Brittany Z.

5/5

Maggie at Mattress Firm was amazing! She was friendly, knowledgeable, and made the whole process easy and stress-free, especially with 2 small children with us! She really took the time to help us find the right mattress without any pressure. She gave us her own personal opinions that we appreciated and got us an awesome deal! Great customer service from start to finish—highly recommend!

Bernadette A.

5/5

Jason took his time with us. We initially had talked with Brad but he was needed at a different store. Jason helped us define our needs and took his time explaining the difference between the final selections we choose to go with. I think our family will be pleased and we will see an improved health with a quality matrice for my husband and I.

Christopher D.

5/5

Brad was incredibly helpful and friendly. No pressure felt with the purchase, which I appreciated. Bed was delivered two days later, and for a reasonable fee, they hauled our old mattress out and set our new one up. They were in and out in maybe 5 minutes. Looking forward to a good night of sleep...

Chris P.

5/5

Maggie is wonderful! She listened to our likes and dislikes from other beds and somehow selected the perfect mattress. Of course she let us try out all of the others we thought we would like. In the end she found the perfect bed. 😁

Rich K.

5/5

Jason was awesome! No pressure and answered a ton of questions. So glad that I came in and actually tried mattresses because what I thought I wanted was nowhere what I actually bought. I read all these reviews mentioning Maggie and Brad, but they don’t have anything on Jason! Thank you!!

Amy M.

5/5

Maggie gave us the best customer service we have had in a long time. She listened as we described what we were looking for and showed us several options and explained everything about each mattress. She was very knowledgeable, friendly and never pushy. I would have to say she was the reason we purchased from Mattress Firm.

Dan J.

5/5

Loved working with Bradley. He was knowledgeable, patient and took time to answer all my questions. Made buying easy and when I was not sure exactly what I was looking for he asked me the right questions … no high pressure. Great experience!