Note Servicing Center - Chowchilla, California

Rivers F.

I've worked with The Note Servicing Center on multiple loans over the past year and have been consistently impressed with their service. They offer competitive pricing and their team is always professional and responsive. They are able to service notes in most states which has been incredibly helpful.

John N.

Note servicing is a very professionally run company but only for the seller for the purchaser charge $10 a day late fees you’re going to get charged to ask for a payoff balance. In fact I have plenty of late fees that I was charged before the contract was even in before I even knew where to pay, never even tried to fix the problem, I would never purchased if I would’ve known it was going through this company . I think it was close to $300 worth of late fee. I asked the lady that I spoke to. She said will you sign the contract? Yeah, I signed the contract after I paid for a survey or after I signed a contract for the other man the seller they collected late fees before I was even connected with that property management company, definitely beware

Leann D.

I have been using Note Servicing for a private loan for over a year now. Never any issues with them. Best decision I ever made to use them for servicing a loan to a family member. Highly recommend.

Scott L.

Outstanding service department. In an age where you cannot connect with a human and in times when AI is becoming my new grief department, this company actually speaks to you. Not only am I responded to quickly but if, for some reason communication breaks down, the team responds personally with a phone call. I have saved no less than 20 real estate deals in the last year from the efforts of this outstanding team.

Andy P.

Great Company! I had many, many questions and they patiently answered each and every one of them clearly. I was very nervous about selecting a note servicing company having never done this before. I read many reviews for several servicing companies and found the Note Servicing Center to have the most consistent positive reviews. I also spoke to several other companies and while they were helpful, the people at NSC were always helpful and made me feel very comfortable speaking with them and I never felt rushed. Everyone I have spoken to has been excellent from my very first inquiry through the entire process. I look forward to continuing our working relationship. I highly recommend using NSC for your note servicing needs.

Sean P.

I have several of my notes serviced with Note Servicing Center. The company is excellent! The services goes beyond what I had imagined. Stacy and the staff provide excellent customer service! My questions are always answered very informatively and professionally.

NSC provides structured communication of the statuses of my notes: intake, documents, payments, and deposits. I also get monthly reports which are very helpful in viewing the life cycle of the note.

Note Service Center has made my life much easier. I can carry on with daily life without having to worry about the hassle of payment collection, letter correspondences, or financial analysis. The company is remarkable with its service and operations!

Jane B.

I can't say enough positive things about this company. From the very beginning they have been heads above others. From the very start when I was researching note servicing companies, they were the first to respond to my inquiries, they have answered my endless emails and phone calls patiently, professionally and quickly through the whole process and continue to do so now that the notes have been established. Their rates are most reasonable and they have the current technology allowing both they buyer and seller to go on line to access their account.

Richard L.

We have an intra-family mortgage that we needed serviced, and this was one of the few companies anywhere ready to do the job with lender, borrower and service company all in different states. Set up was a bit too fiddly, but the staff were helpful, and in the end almost everything was as claimed.

The only serious problem with the service is the blatant and very irritating arbitrage of funds, at the lender's expense, using a variety of legacy excuses to mask the practice. Expect long remittance delays skirting right at the very edge of federal law, and factor them into your plans.

In our case, the borrower initiated the first payment as instructed, using the third-party service recommended on the company website, on October 1. The funds left the borrower's account on October 3, upon which the company sent the lender a note saying that it would take an additional *10 days* to execute a simple ACH transaction. You can expect every second of those 10 days to elapse before the lender sees payment.

The company says remittance time will shorten a bit if it executes the ACH directly rather than using the third-party service it recommended, which it will do upon receipt of a separate form. We will try it, but apparently even that will only mean a day or two less. None of the "regulatory" reasons for the delay provided by the company (I'm sure it will articulate them in its reply to this review) bear scrutiny. ACH remittances in the US typically clear in a single business day, any callback risk lies with the lender, not the mortgage servicer, and a ten-day lag period is simply absurd.

All that said, we probably still would have chosen to use the service had we known before hand that it floats other people's money, whether it is to strengthen its own books, some large bank is aggregating the cash flow to skim interest, or both. I only wish they had been up front about it. The fees are reasonable, it is very difficult to find this kind of service, and we don't begrudge the company doing what it needs to earn a profit.