Oak Valley Community Bank - Sonora East - Sonora, California

Oak Valley Community Bank - Sonora East

Located in Sonora, California, Oak Valley Community Bank - Sonora East is a branch of the Oak Valley Community Bank, offering a range of banking services to the local community.

With a strong commitment to customer service, this bank has received positive reviews for its friendly and helpful staff, who are always ready to assist with any banking needs.

Address and Contact Information

Address: 14890 Mono Way, Sonora, CA 95370, United States
Phone: 209-532-7100

Website

ovcb.com

Specialties

Bank

Other Points of Interest

Wheelchair-accessible car park, Wheelchair-accessible entrance

Opinions

With 18 reviews on Google My Business, Oak Valley Community Bank - Sonora East has a stellar reputation for excellent customer service. Reviewers have praised the bank's willingness to go above and beyond to meet the needs of its customers, making it a top choice for those seeking a reliable banking partner.

Average Opinion

The average rating of 4.2/5 reflects the bank's commitment to customer satisfaction. Reviewers have consistently praised the bank's friendly and knowledgeable staff, who are always willing to help with any banking needs. The bank's convenient hours and accessible location have also been cited as advantages by reviewers.

👍 Reviews of Oak Valley Community Bank - Sonora East

Effective T.

5/5

Could not have found a better bank. Period. They have helped us out on so many things. We’ve had our regular bank accounts with them for a couple years now. We got our mortgage through them as well. Just a great banking experience. Today, I called ahead because I was going to miss 5pm by just a couple minutes. They waited for me. That’s incredible service!

Stacey R.

5/5

Because of our business, I have to stop by a few different banks every month. This particular bank’s customer service is wonderful. They always greet you with a smile, ask how your day’s going, and are always warm, welcoming, and professional.The other banks are very “robotic”. This branch makes banking a pleasure, and I’m hoping they know just how much they are appreciated!

Brandy W.

5/5

I have to say outstanding service! Lora was amazing and very helpful both on the phone and in person. I do not bank here but will be changing as this was hands down a better experience versus my bank I have had for many years! Thank you Lora for making my daughter's first banking experience a pleasant experience. You are awesome!

Shannon D. L. M.

5/5

Absolutely love this bank. Tellers are kind and actually know my name! I switched to this bank after BBVA closed and struggled with PNC for 2 years. Now I will be a customer for life. Excellent customer service. Highly recommend.

Lingley E.

1/5

I’ve had my business long before this bank came to this area. I don’t appreciate being called a lier. I closed my account. Would never do business with this bank. I’ll be first inline to closed them down if it ever came down to it!

Laurie S.

5/5

Excellent customer service at both Sonora branches. Mrs. Brock downtown and Cody in East Sonora really have been so extra helpful to me. They go above and beyond.

Joe B.

1/5

They suck! A relative of mine didn't even recieve a letter that Mother Lode Bank was closing so he called the only number on the back of his atm card from Mother Lode Bank and he talked to them. Thereafter, Oak Valley Bank CLOSED his account becuase they "didn't want him as a customer." NEVER go to this bank!

Judy O.

2/5

If you are a former Mother Lode Bank customer you are a second class citizen. Few of the advantages explained in the take-over letter have come to pass. Complicated online access to the account, no app for cell phones and no deposits allowed at the ATM's--all promised during the take-over have yet to be realized. May not be important to some customers but a great inconvenience to those of us who need those services. Former Mother Lode Bank customers' money is the same as everyone's and is used by the bank for all the bank's investment revenue producing practices yet providing limited customer services. Some board of directors was sure anxious to get the money invested in Mother Lode Bank or anxious to get paid for selling Mother Lode Bank and jumped the gun on being prepared to please the customers from the take-over.