O'Donoghue Insurance Agency - Cohasset, Massachusetts

Within the community of Cohasset, Massachusetts, O'Donoghue Insurance Agency stands as a reputable and well-established insurance provider. For individuals and families seeking reliable insurance solutions, this agency offers a comprehensive suite of services tailored to meet diverse needs within their local area.

An Overview of O'Donoghue Insurance Agency

Operating from its main office located at 861 Chief Justice Cushing Hwy, Cohasset, MA 02025, O'Donoghue Insurance Agency has built a strong reputation over the years. The agency specializes in various types of insurance, making it a one-stop destination for many residents and businesses in the Cohasset region and beyond. Its physical presence is a key factor for those who prefer face-to-face consultations to discuss their insurance requirements in detail.

Core Services and Specialties

O'Donoghue Insurance Agency is primarily known for its expertise in several key areas. The agency functions as a full-service insurance agency, but has specific strengths in particular niches:

• Auto Insurance Agency: Providing a wide range of auto insurance options, including liability, comprehensive, and collision coverage. They understand the unique driving conditions in Massachusetts and strive to offer competitive rates.
• Home Insurance Agency: Offering various home insurance policies designed to protect homeowners' investments. Their focus is on providing adequate coverage for dwellings and personal property, as well as protection against common Massachusetts risks like severe weather.
• Motorcycle Insurance Agency: Recognizing the specific needs of motorcyclists, the agency provides specialized coverage options for two-wheeled vehicles, ensuring compliance with state regulations.

While the listed specialties form the core of their business, their status as a general insurance agency means they are likely equipped to handle other types of insurance as well, should the client's needs extend beyond these areas.

Location and Accessibility

The agency's location at 861 Chief Justice Cushing Hwy, Cohasset, MA 02025 places it conveniently within Cohasset town. Cohasset is a desirable location on the North Shore of Massachusetts, known for its community feel and proximity to Boston. For those visiting the agency in person, practical information is key:

• Address: 861 Chief Justice Cushing Hwy, Cohasset, MA 02025
• Phone Number: The primary contact number is 781-383-8700. This direct line allows potential clients to reach out for inquiries, quotes, or to arrange an appointment without navigating complex automated systems.
• Website: Prospective customers or existing policyholders can access more detailed information, policy details, and potentially online quote tools via the official website: odinsurance.com. The website serves as a valuable resource for preliminary research before engaging with the agency directly.
• Accessibility: O'Donoghue Insurance Agency is committed to ensuring all individuals can access its services. The premises feature a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a consideration for clients with mobility challenges. This commitment to accessibility extends to the customer service experience, aiming to provide equitable service to everyone.

For residents of Cohasset and surrounding areas, the physical location offers an advantage: the ability to discuss complex insurance matters in person, build rapport with an agent, and gain a clearer understanding of coverage options. The accessibility features further enhance this in-person experience for all visitors.

Client Feedback and Reputation

The reputation of any business is significantly shaped by client feedback. O'Donoghue Insurance Agency operates with a focus on customer satisfaction, as evidenced by the number of reviews it attracts. Currently, the agency has accumulated 17 reviews on Google My Business, a platform frequently used by potential customers in the service industry to gauge the experiences of others.

The average opinion of these reviews stands at a respectable 4.4/5. This rating indicates a high level of customer satisfaction among those who have utilized the agency's services. While no business escapes criticism entirely, a 4.4/5 rating from real client experiences suggests that the majority of interactions have been positive.

These reviews often touch upon aspects like the professionalism of the agents, the clarity of policy explanations, the efficiency of claims handling (if applicable), and the overall value provided for the premiums charged. Potential clients can gain further insight by reading these specific testimonials, which offer authentic perspectives on the agency's performance and customer service standards.

Why Choose O'Donoghue Insurance Agency

For anyone seeking insurance coverage in the Cohasset area, O'Donoghue Insurance Agency presents several compelling reasons to consider their services:

• Local Expertise: As a Cohasset-based agency, the staff likely possesses in-depth knowledge of local risks, property values, and driving patterns, allowing them to provide relevant advice.
• Breadth of Services: By specializing in auto, home, and motorcycle insurance, they offer core coverage needs under one roof, simplifying the insurance shopping process.
• Dedicated Customer Service: The emphasis on accessibility features suggests a client-centric approach, and the high average rating indicates a track record of positive customer interactions.
• Convenient Options: Clients can choose between online research via the website and personalized assistance through phone calls or in-person visits, catering to different preferences.

Whether you are a Cohasset resident needing new insurance coverage, a business owner in the area, or someone simply looking to review and possibly adjust existing policies, O'Donoghue Insurance Agency offers a professional and accessible point of contact for all your insurance needs.

Conclusion

In conclusion, O'Donoghue Insurance Agency represents a reliable and established source for insurance solutions in the Cohasset, Massachusetts area. Their comprehensive offerings, particularly in auto, home, and motorcycle insurance, combined with their physical accessibility and positive client feedback, make them a noteworthy option for anyone seeking insurance coverage. For further details or to initiate a conversation about insurance, contacting them directly via phone or visiting their website or physical location at 861 Chief Justice Cushing Hwy, Cohasset, MA 02025 is recommended.

👍 Reviews of O'Donoghue Insurance Agency

Arthur F.

5/5

I have been a client of Odonahue Ins for 31 years now and can’t say enough great things about the fantastic service I’ve received throughout the many years. Attention to detail on every level. In 1994 I went off on my own starting ATFII Roofing & Siding. Odonahue has been there for me since day one, providing insight and assistance in procuring Business liability Ins, workman’s comp ins, home owners ins, personal auto ins and commercial auto ins. Odonahue has always advocated for our interests along the way. The staff is friendly, efficient and personable! I’ve developed many friendships within the office over the years. Can’t thank Odonahue enough, they have allowed my company to thrive!

Colin M.

5/5

Great service and competitive rates at O'Donoghue Insurance. Everyone there is helpful and professional, and I like that you can always get someone on the phone if you have a question. They are always fast to follow up with a call or an email if you need them. Highly recommended if you value a family run business that puts the customer first. They obviously cared about making sure I got what I wanted. Thank you very much!

John O.

5/5

O’Donoghue Insurance Agency is a top tier business with exceptional service & pricing. They provide customized, personal attention & expertise every step of the way. My whole family finds this regardless of office you engage. I always feel like family there.

Brian R.

5/5

Loyal customer for over 10 years for both home and auto. Unbelievably responsive.

Bobby F.

5/5

For as long as I have been able to drive I have used O’Donoghue Insurance Agency. I not only have my personal vehicles, home owner’s insurance with them, I also have my 3 Businesses Insured with them.. It’s not just a simple connivence to have everything with one company, it’s about Trust. They are also not shy to give back and be involved with donations, sponsorship for many things in the community.This kind of personal service is not going to be found anyplace else’s other than a family owned local business like O’Donoghue Insurance Agency. ⭐️⭐️⭐️⭐️⭐️

Stephen J.

5/5

I recently moved my auto and home insurance policies to O'Donoghue Insurance and the experience could not have been better. ODI was able to reduce my premiums and provide the same coverage. I would highly recommend ODI for any personal and commercial insurance needs.

Carol T.

1/5

I had consistently poor service from my Arlene, my representative at O'Donoghue Insurance, and ultimately moved all my insurance to another provider. They made multiple errors on one of my policies that I believe has cost me a great deal of money over the ten years that I used their services. I asked them to follow-up w/the insurance provider to make the necessary corrections, only to have them fail to do so - forcing me to contact the insurance company myself. In February 2016, I asked them to make some corrections to one of my policies. When I followed-up with her a few weeks later, she informed me that she forgot about it.Then she told me they were too busy to send someone to my home to take photos. Several weeks later, someone showed up at my house unannounced to take photos.

At one point, I also had my car insurance expire because they failed to notify me about the renewal on their end. The customer service rep was all apologetic when I called her & she confessed to the oversight on their end, promising to assist me in getting it reinstated. During our follow-up conversation a couple of days later, she was less helpful and & unwilling to take ownership of their mistake, declining to assist me in reinstating my car insurance. Due to my insurance lapsing, this forced find another insurance provider on my own and pay a much higher cost for several months.

In addition, I felt that Arlene did not respond in a timely fashion to faxes or emails - she never seemed to receive them or blamed them on IT/technical issues (server down). And she is one of the owners! I don't know if they have become too large to manage their business, but I am extremely frustrated with their poor customer service and terrible follow-up.

Lastly, I asked for copies of all of my insurance records and related documentation from Arlene multiple times (even asking for them in writing). Needless to say, I never received them.

I posted this review on yelp in 2016, and did not hear back from them until 2017. That's the kind of customer service you can expect from this place.

Liam N.

5/5

O'Donoghue Insurance has been extremely helpful and knowledgeable on how to help me and my family. HIGHLY recommend their services to anyone looking for a provider.