Olympia Federal Savings – Downtown - Olympia, Washington

Address: 421 Capitol Way S, Olympia, WA 98501, United States.
Phone: 3607543400.
Website: olyfed.com
Specialties: Bank, ATM, Mortgage lender.
Other points of interest: Drive-through, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 3.7/5.

πŸ“Œ Location of Olympia Federal Savings – Downtown

Olympia Federal Savings – Downtown 421 Capitol Way S, Olympia, WA 98501, United States

⏰ Open Hours of Olympia Federal Savings – Downtown

  • Monday: 9β€―am–5:30β€―pm
  • Tuesday: 9β€―am–5:30β€―pm
  • Wednesday: 9β€―am–5:30β€―pm
  • Thursday: 9β€―am–5:30β€―pm
  • Friday: 9β€―am–5:30β€―pm
  • Saturday: Closed
  • Sunday: Closed

Olympia Federal Savings – Downtown: A Comprehensive Guide

Olympia Federal Savings – Downtown, located at 421 Capitol Way S, Olympia, WA 98501, United States, is a premier financial institution that offers a wide range of services to its customers. In this article, we will delve into the various services offered by Olympia Federal Savings – Downtown, its location and access, featured characteristics, practical information, and what customers have to say about their experience.

Main Services

  • Banking Services: Olympia Federal Savings – Downtown offers a variety of banking services, including checking and savings accounts, money market accounts, certificates of deposit, and loan products.
  • ATM Services: The bank has an extensive network of ATMs across the country, allowing customers to access their accounts and conduct transactions at their convenience.
  • Mortgage Lending: Olympia Federal Savings – Downtown is a licensed mortgage lender, offering a range of mortgage products to help customers achieve their homeownership goals.
  • Personal and Business Services: The bank provides a range of personal and business services, including account opening, account management, and financial planning.
  • Investment Services: Olympia Federal Savings – Downtown offers investment services through its partners, including Cetera Investment Services LLC and Cetera Investment Advisers LLC.

Location and Access

Olympia Federal Savings – Downtown is located in the heart of Olympia, Washington, at 421 Capitol Way S. The bank is easily accessible by car, with ample parking available on site. The bank is also wheelchair-accessible, with a ramp entrance and accessible parking spaces. For customers who prefer to use public transportation, the bank is within walking distance of several bus routes.

The bank's location is ideal for customers who need to access banking services quickly and conveniently. The downtown area is also home to a range of shops, restaurants, and entertainment options, making it a great place to visit and conduct business.

Featured Characteristics

Olympia Federal Savings – Downtown is known for its exceptional customer service, with a team of experienced and knowledgeable staff who are dedicated to helping customers achieve their financial goals. The bank is also committed to giving back to the community, with a range of charitable initiatives and community investments.

The bank's technology infrastructure is also state-of-the-art, with online and mobile banking services that allow customers to access their accounts and conduct transactions from anywhere. The bank's mobile app is also available for download, providing customers with a convenient and secure way to manage their accounts on the go.

Practical Information

Address: 421 Capitol Way S, Olympia, WA 98501, United States

Phone: 360-754-3400

Website: olyfed.com

Hours of Operation: Monday – Thursday: 9:00 AM – 5:00 PM, Friday: 9:00 AM – 6:00 PM, Saturday: 9:00 AM – 1:00 PM, Sunday: Closed

Customer Reviews

Overall, customers have been very positive about their experience with Olympia Federal Savings – Downtown. On Google My Business, the bank has an average rating of 3.7 out of 5 stars, based on 23 reviews.

Some customers have praised the bank's exceptional customer service, with one reviewer stating, "Kaitlyn took great care of my daughter's first sole-signer accounts. We love OlyFed."

Another reviewer praised the bank's mortgage lending services, stating, "Eben was wonderful. Very courteous. And we ran into some of their marketing team members, Shea and Monica, along with Sr. Loan Officer Manager, Melissa."

Overall, customers have been very satisfied with their experience at Olympia Federal Savings – Downtown, praising the bank's exceptional customer service, technology infrastructure, and community involvement.

πŸ‘ Reviews of Olympia Federal Savings – Downtown

Olympia Federal Savings – Downtown - Olympia, Washington
Lance W.
5/5

Brought my daughter down to Oly Fed for her first sole-signer accounts. Kaitlyn took great care of her.

Olympia Federal Savings – Downtown - Olympia, Washington
Mike L.
5/5

Eben was wonderful. Very courteous. And we ran into some of their marketing team members, Shea and Monica, along with Sr. Loan Officer Manager, Melissa. We love OlyFed.

Olympia Federal Savings – Downtown - Olympia, Washington
Noel G.
1/5

I had a really frustrating experience dealing with Diane at the downtown Olympia location, she was extremely unhelpful and asked personal and unnecessary questions that felt derogatory. I had the opposite experience when I visited the location on Harrison Ave; on several occasions they were able to clear things up immediately, with no issues. I decided to close my account with Olympia federal on behalf of the difficulties I received from Diane, and the confusion it brought when I was able to be assisted so quickly at the other location.

Olympia Federal Savings – Downtown - Olympia, Washington
Vin S.
1/5

Slow and unprofessional. They messed up my construction loan annitially costing me extra $$$$. They didn't want to believe I could afford a construction loan. Inexperienced loan agents 100%.

Also to put the cherry on top. They actually handed me over another members confidential information then called me frantically trying to get it back they shouldn't of made that error in the first place. Super unprofessional.
I would never go here for another loan or banking in general.

Olympia Federal Savings – Downtown - Olympia, Washington
Amy H.
1/5

Worst bank! No knowledge of anything. Worked with ANGIE in the loan department at the yelm hwy location. Trying to get approved for a small personal loan for start up costs. Told me I need to make 25,000 a month to get a 50,000 loan with a 710 credit score after she pulls my credit! Who needs a loan when you make that much a month?!?! Makes no sense! She didn’t even have the decency to call me to tell me I wasn’t approved after I called and left her messages. She Had the manager call me. He stated she should’ve told me income requirements of at least 17,000 a month to qualify! Even that’s insane! Better off going to a credit union where I’ll be taking my business! πŸ‘Ž.

***UPDATE****. I was approved instantly at WSECU!! ❀️❀️

Olympia Federal Savings – Downtown - Olympia, Washington
Ron K.
5/5

Everyone at this branch is sincere and accommodating. You can sense that they really want to help you and not just earn your business.

I originally came in to obtain a home loan. I will cut to the chase and tell you right away that LEAH BACKUS is the person to see. There were a few things that OlyFed did a little differently from other banks, but they were transparent throughout the entire procedure. I applied at several local and national banks, but OlyFed clearly stood out as my best option. Thank you Leah for all your help!

Olympia Federal Savings – Downtown - Olympia, Washington
limberartsfitness
5/5

Love this local bank! Most friendly people ever, plus they are very involved in the local community!

Olympia Federal Savings – Downtown - Olympia, Washington
Mike A.
4/5

We have been with Olyfed since 1990.
They are, quite simply, a fantastic business. No need to say more.
Just went through an unnecessarily complicated, "remote" refi.... drops OlyFed to a "4", I'm afraid.

Go up