Paul Cashman - State Farm Insurance Agent - Santa Barbara, California

Emma L.

Joey Merino is an excellent agent! I had a fantastic experience working with him for my insurance needs. From the very beginning, they were knowledgeable, responsive, and incredibly helpful in guiding me through the different coverage options. They took the time to understand my specific situation and made sure I had the right policy without pushing anything unnecessary.

John S.

Tammie is absolutely incredible! Every time I’ve needed help, she’s responded quickly and gone above and beyond to make sure everything was taken care of. Her knowledge is impressive—she always has the answers and explains things in a way that makes everything clear. But what really stands out is her genuine willingness to help, no matter what the situation is. You can tell she truly cares. Tammie is a true asset to the team, and I’m so grateful for the level of service she provides!

Ellen K.

I’ve been with State Farm in Santa Barbara for many years and never even think about switching! The team is always friendly, professional, and kind. They’re ready to help and answer any questions you have. Yesterday, Daniela helped me with my payment—she was very professional and made everything quick and easy. I highly recommend this particular office!

Gail P.

I just wanted to say what a delight Tammie Baldwin was today when I called the insurance office with a question. She was prompt at getting back to me with an answer and a pleasure to talk to. I'm very glad that we have Tammie and your team as our insurers. Keep up the good work and cheery attitudes....Gail Pine

Vinny I.

I have been with Paul Cashman branch for over 10 years - while State Farm themselves have done me no wrong and have assisted me with 2 accidents during this time I feel like the Cashman branch lacks in customer service. My rates have also jumped recently, but I can't say that is a problem of the branch itself.

When I got my new car last July I worked with Kyleen to get my insurance updated - what an absolute nightmare. No follow up from her - over a month to correct several mistakes and some never corrected at all (adding someone to insurance, updating deductibles).I gave up since she just wasn't doing what she said she would do. She also sold me life insurance stating no medical eval needed (have this in an email from her) and then I began to get endless calls about someone coming to my house for a medical eval. It took several attempts to get this cancelled after her lies but they did get it cleared up.

When I had my previous car in 2020 I ended up getting a notice from the DMV as they had the wrong VIN down for my car insurance and they were suspending my registration. I won't name the representative who helped me here as she was able to quickly fix it and I appreciated that. Mistakes and typos do happen but adding it all up just gives a poor taste in my mouth over the years on top of increasing rates.

I am writing this now that I have other insurance and feel like I can say something without receiving further lacking service on the SF end.

Neomi G.

I called my agent's office today to obtain a quote for a renters policy and even though they are not able to insure me with the coverage at this time, Joey was very helpful and provided me with resources that can assist me with such liability coverage. He was patient and took the time to answer my questions and even offering additional details to keep in mind when shopping for renters coverage. The personal touch he added by sharing his personal experience provided me with peace of mind and confidence to proceed with a broker to acquire what I need.

Mark L.

I'd like to say Joey Merino is one of the most professional Individual I have ever worked with . He was most pleasant and helpful walking me through the process and working and clearly explaining options for me. Mark Lorge (grateful client for 16years)

Lana E.

I stay with State Farm in Santa Barbara many years. And don’t even think to change it because it’s very friendly professional kind crew! They’re ready to help and answer all your questions. Yesterday Linda Vasquez helped me with my payment. She is very professional and everything was nice and easy. I highly recommend this particular office.