PeoplesBank Executive Office Park - Holyoke, Massachusetts

Address: 330 Whitney Ave, Holyoke, MA 01040, United States.
Phone: 4135389500.
Website: bankatpeoples.com
Specialties: Bank.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of PeoplesBank Executive Office Park

PeoplesBank Executive Office Park 330 Whitney Ave, Holyoke, MA 01040, United States

⏰ Open Hours of PeoplesBank Executive Office Park

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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PeoplesBank Executive Office Park: A Comprehensive Overview

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PeoplesBank Executive Office Park, located at 330 Whitney Ave, Holyoke, MA 01040, United States, represents a significant financial institution committed to providing a comprehensive suite of banking services. The park itself serves as the central hub for the bank's executive operations, reflecting its stability and established presence within the community. Accessible via Phone: 4135389500, and further detailed on their website at Website: bankatpeoples.com, PeoplesBank offers a dependable banking experience to individuals and businesses alike. The establishment has garnered considerable attention, evidenced by 17 reviews on Google My Business, with an average rating of 3.4/5, suggesting a generally positive customer perception.

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Specialties and Services

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The core specialty of PeoplesBank revolves around Bank services, encompassing a wide range of financial products and solutions. They cater to diverse needs, including personal banking, commercial lending, mortgage services, and wealth management. The bank’s focus on personal service is frequently highlighted in customer feedback, with many praising the dedication and expertise of their staff. Specifically, the bank has demonstrated proficiency in handling complex financial transactions, as exemplified by a recent client’s experience with a home equity loan and purchase mortgage. This experience highlighted the importance of a dedicated and resourceful team, specifically Paula Kaboray, who diligently navigated a challenging process to ensure a smooth outcome.

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Location and Accessibility

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The Executive Office Park’s location in Holyoke, Massachusetts, provides strategic access to the surrounding region. The address, 330 Whitney Ave, Holyoke, MA 01040, ensures convenience for local clients. Furthermore, PeoplesBank is committed to inclusivity and accessibility. The facility boasts Wheelchair-accessible car park and Wheelchair-accessible entrance, reflecting a dedication to serving all members of the community. These features demonstrate a proactive approach to ensuring that individuals with mobility challenges can readily access their services.

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Notable Team Members and Customer Experiences

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Customer interactions frequently underscore the positive contributions of specific team members. Chris Scott and Gulasar Niyazova, as noted by one satisfied client, were described as “exceptional and amazing to work with.” This sentiment reflects a broader appreciation for the bank’s workforce, often characterized as “super.” The ability to readily connect with knowledgeable and attentive staff is a recurring theme in customer feedback, contributing to a sense of trust and confidence. The experience of a local business owner securing a home equity loan and a purchase mortgage further illustrates this dedication – a testament to the bank’s responsiveness and problem-solving capabilities. The process involved navigating complex circumstances, yet the team’s perseverance resulted in a streamlined and efficient resolution.

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Key Features and Resources

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  • Comprehensive Banking Services: Personal banking, commercial lending, mortgage services, wealth management.
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  • Dedicated Staff: Experienced professionals committed to personalized service.
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  • Accessibility: Wheelchair-accessible car park and entrance.
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  • Online Banking: Convenient access to accounts and services via the bank’s website.
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Recommendations for Prospective Clients

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For individuals and businesses seeking a reliable and customer-focused banking partner, PeoplesBank Executive Office Park presents a strong option. The bank’s commitment to accessibility, combined with its comprehensive service offerings and dedicated team, creates a welcoming and supportive environment. The website, bankatpeoples.com, provides valuable information regarding services, products, and contact details. Furthermore, the positive reviews on Google My Business and the average rating of 3.4/5 suggest a generally satisfying customer experience. Individuals considering a home loan or other significant financial transaction can benefit from the expertise and support provided by the bank’s loan officers, such as Paula Kaboray. Ultimately, PeoplesBank strives to be a trusted institution, fostering long-term relationships based on integrity and service.

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👍 Reviews of PeoplesBank Executive Office Park

PeoplesBank Executive Office Park - Holyoke, Massachusetts
James B.
5/5

I am a local business owner, and I used Peoples Bank recently for a home equity loan, and a purchase mortgage. Paula Kaboray was the person who helped to process my loan application. It was a complicated process due to my own circumstances, but Paula K worked really hard to make it come together as smoothly and quickly as possible. During my experiences with Peoples Bank, I also worked with Chris Scott and Gulasar Niyazova, both of whom were exceptional and amazing to work with. Thank you guys for helping me with my banking needs - you have a SUPER TEAM!

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Plumb1
1/5

Since this conglomerate purchased my small town bank, customer service has taken a hit. Anytime I have had an issue, it's leave a voicemail and wait days before someone responds to you. I've been waiting two weeks for a new debit card in the mail as their lobby hours don't reflect an appropriate schedule for the working class. As a long-time customer (only through acquisition) I'm less than impressed.

Update: tried calling Chrissy @ the number provided, a customer service representative said that they had no one available by that name but I could submit a ticket and wait 1-2 business days for a response. I also reached back out to card services as no particular branch can single handedly issue a card to you, only to find that no debit card was even ordered in the first place. What a joke of an establishment. I will be closing my accounts and switching banks after 32 years of service. Heed my call and avoid doing business with these jokesters.

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Diana R.
5/5

Anytime I have a problem and I call the help line, Peoples bank is there to hear me and work with me to have the best outcome I may. Outstanding customer service. Thank you Meaghan!

PeoplesBank Executive Office Park - Holyoke, Massachusetts
T P.
5/5

PeoplesBank is an excellent place to work. The people are friendly, helpful and often inspirational. They truly care about their employees and want them to succeed. The benefits are top knotch and you'll never go hungry! Highly recommended as a customer and as an employee.

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Steven M.
1/5

33 years of banking here.

My recommendation, don't. Go elsewhere, look for a bank that actually cares about you, the person. My balances maintain over 20k and still they charge ATM service charges at atms they don't own. 2xs 1 charge at the ATM and another at the end of the month. UMass five will pay all your ATM fees back at the end of the month instead of charge more.

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Tim F.
1/5

15 people in line on a Friday afternoon and 1 teller working
They don't care
Guy poked his head out and said try the video banker
You guys su k

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Karen C.
1/5

Dropped their “guaranteed”savings account after many years —-terrible bank they don’t care about savers! Only interested in people in debt or those looking for various loans, Did not stand behind their word for folks with savings needed for income!

PeoplesBank Executive Office Park - Holyoke, Massachusetts
Vamp V.
5/5

Javie helped me with several issues and made it quite painless, usually I don't get so lucky with any sort of customer service and they blew it out of the park

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