Prairie State Bank & Trust - Decatur, Illinois

Prairie State Bank & Trust: A Comprehensive Review of the Decatur, IL Branch

Main Services

• Banking Services: Prairie State Bank & Trust offers a wide array of banking services to cater to both personal and business needs. These include:
  • Checking and Savings Accounts
  • Mortgage Services
  • Credit Cards
  • CDs and IRAs
• Business Services: The bank provides comprehensive business services, including:
  • Business Deposit Accounts
  • Business Lending Solutions
  • Treasury Management Services
  • Ag Services
• Digital Banking: Prairie State Bank & Trust offers digital banking services, allowing customers to manage their accounts online or through a mobile app.

Location and Access

The Decatur branch of Prairie State Bank & Trust is situated at 4485 East U.S Highway 36, Decatur, IL 62521, United States, placing it in the heart of the city's eastern region. The branch is easily accessible via East U.S Highway 36, providing convenient access for both local residents and visitors. Nearby neighborhoods include Long Creek and Meadowbrook.

For those who prefer to bank without leaving their vehicle, the branch offers a drive-through service. Moreover, the facility is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all customers can access the branch with ease.

Featured Characteristics

One of the standout features of Prairie State Bank & Trust is its commitment to customer service. The bank's staff, including Jason Burgener, a Treasury Sales Officer and Commercial Lending specialist, are dedicated to providing personalized service and support to each customer. The bank's customer-centric approach is reflected in its services, which are designed to meet the unique needs of each customer.

Another notable feature is the bank's involvement in the local community. The Decatur branch is not just a financial institution; it is a community partner, committed to supporting the economic growth and development of the region.

Practical Information

• Address: 4485 East U.S Highway 36, Decatur, IL 62521, United States
• Phone: 217-864-5525
• Website: psbank.net
• Hours of Operation: Monday - Friday, 8:30 AM - 5:00 PM; Saturday, 8:30 AM - 12:00 PM

Customer Reviews and Positive Aspects

Prairie State Bank & Trust has received a total of 14 reviews on Google My Business, with an average rating of 5/5. Customers have praised the bank for its excellent customer service, with many mentioning the friendly and helpful staff. Some of the positive aspects highlighted in the reviews include:

• Staff Friendliness: Customers have consistently praised the staff for their friendliness and welcoming attitude.
• Staff Accommodation: Reviewers have noted that the staff is always accommodating and ready to assist with any banking needs.
• Staff Knowledgeability: Several customers have commended the staff for their knowledge and expertise in handling various banking services.
• Community Involvement: Some customers have praised the bank for its involvement in the local community and its commitment to supporting the region's economic growth.

👍 Reviews of Prairie State Bank & Trust

Long C. T.

5/5

Chad and his staff are always so friendly and helpful. Love doing business with them.

Clint V.

5/5

Id just like to say that I was pleased with my visit to the Long Creek Branch . Had to stop in to handle a couple items, The 2 ladies Dawn and Misty were welcoming and accommodating. Janelle helped me iron out a couple ideas and answered a few questions.

Ruth A. H.

5/5

Dawn, Misty and Jenelle are always very friendly and helpful every time we go to the branch on E US 36. They're great.

Ashleigh W.

5/5

So thankful for the girls at Long Creek PSBT! Dawn, Misty, Jennelle, and Stephanie are always so kind and helpful

M T.

5/5

Dawn, misty and Jenelle has always been very friendly along with the other staff members at the US 36 location, been at this bank for years, been in all locations. The staff at all locations are always friendly.

Norman R.

5/5

Long Creek Branch is always super friendly and helpful. Enjoy going there to see smiles and converse with Dawn, Misty, and Jennell

Felicia W.

5/5

I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!

Caleb G.

5/5

Misty, Dawn and Jennelle are always very friendly and helpful when I visit the branch. I highly recommend Prairie State Bank & Trust for all your banking needs.

Clint V.

5/5

Id just like to say that I was pleased with my visit to the Long Creek Branch . Had to stop in to handle a couple items, The 2 ladies Dawn and Misty were welcoming and accommodating. Janelle helped me iron out a couple ideas and answered a few questions.

Long C. T.

5/5

Chad and his staff are always so friendly and helpful. Love doing business with them.

Ruth A. H.

5/5

Dawn, Misty and Jenelle are always very friendly and helpful every time we go to the branch on E US 36. They're great.

M T.

5/5

Dawn, misty and Jenelle has always been very friendly along with the other staff members at the US 36 location, been at this bank for years, been in all locations. The staff at all locations are always friendly.

Ashleigh W.

5/5

So thankful for the girls at Long Creek PSBT! Dawn, Misty, Jennelle, and Stephanie are always so kind and helpful