PTI Insurance Agency, Inc. - Framingham, Massachusetts

PTI Insurance Agency, Inc.

PTI Insurance Agency, Inc. is a well-established insurance agency located at 2 Bishop St, Framingham, MA 01702, United States. The agency specializes in providing various insurance services such as auto insurance, home insurance, and motorcycle insurance. Their commitment to exceptional service has earned them a stellar reputation among their clients.

The agency is known for its convenient online appointment booking system, on-site services, and language assistance for non-English speakers. Additionally, they offer wheelchair-accessible parking and entrance facilities, ensuring accessibility for all clients. With a free parking lot and on-site parking available, accessing their services is hassle-free.

Exceptional Customer Service

PTI Insurance Agency, Inc. takes pride in its outstanding customer service, which is evident in their impressive 4.9/5 average rating based on 725 reviews on Google My Business. Clients consistently praise the agency for its helpful and knowledgeable staff, particularly mentioning Clara, a representative who went above and beyond to assist them through the claims process.

One satisfied customer shared their positive experience, stating that the agency made the claims process smooth and stress-free. They appreciated the financial plan that was tailored to their needs and the personalized attention they received throughout the process. This testimonial highlights the agency's dedication to delivering reliable and personal service to its clients.

In conclusion, PTI Insurance Agency, Inc. is a highly recommended insurance agency that prioritizes customer satisfaction, accessibility, and exceptional service. Their commitment to excellence is reflected in their outstanding reviews and the trust placed in them by their clients.

Phone: 5083097343
Website: ptiinsurance.com

Specialties

• Auto insurance agency
• Home insurance agency
• Insurance agency
• Motorcycle insurance agency

Other Points of Interest

• Online appointments
• On-site services
• Language assistance
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Free parking lot
• On-site parking

Key Features and Services

• Customized financial plans
• Personalized customer service
• Efficient claims process
• Accessibility for all clients

👍 Reviews of PTI Insurance Agency, Inc.

Ronam B.

5/5

I wanted to share my positive experience with a car insurance business that truly made the claims process so smooth and stress-free. From the start, they were incredibly helpful in setting a financial plan that worked for me. Clara, the representative I spoke with, was amazing. She was easy to talk to, understanding, and guided me through every step of the process. It was clear that they cared about getting the job done efficiently and ensuring I was taken care of. I highly recommend this company for anyone needing reliable and personal service!

Masa M.

5/5

I had the best experience at PTI! Very smooth, fast, and friendly - especially Nayra. She made our experience wonderful! Highly recommend

Angelina P.

5/5

Opening a business can seem overwhelming including getting all required insurance for workers and vehicles. However, Amanda made everything extremely easy! She took the time to explain the differences in coverages and what may work best given what we were trying to start. Her communication was top notch; checking in consistently until every last document was fully completed. Thank you Amanda Ferreira for all the help!

Douglas M.

5/5

I recently had the pleasure of working with Clara Dare for my insurance needs, and I am extremely impressed with the level of service provided. From the very first interaction, Clara took the time to thoroughly explain the various options available to me, ensuring I fully understood my coverage choices. If you are looking for a reliable representative look no further!!

Lidimar. V.

5/5

Today I came here with great joy from the bottom of my heart to thank Clara for her excellent work, for the love and affection she gave us, because we realize when a person does a job with love, I know everything is perfectly great, thank you very much Clara for everything ❤️🙏💐

Malvino S.

5/5

The staff treated me really well, and I have no complaints. They are always available to help me at any time. Plus, they offer several language options, which makes communication much easier. Thank you so much Nayara

Artem A.

5/5

I had a great experience working with Nayara getting a quote for my car insurance. She was very knowledgeable and professional and made the process very easy for me. She answered all my questions and made me feel comfortable shopping for myself for the first time, and helped me find a good policy.

Milvia N.

5/5

After almost five years as a PTI Insurance customer, I asked the attendant to help me to renew my car insurance policy with a more affordable Brokerage and the agent Clara got me a new policy that is half of the cost of the previous one with the same coverage. Clara went far beyond my expectations! Thank you so much for your great service! PTI Insurance team is awesome!