Rowland Heights Photo and Mail - Rowland Heights, California

Address: 17480 Colima Rd, Rowland Heights, CA 91748, United States.
Phone: 6264648953.
Website: rhpandm.com
Specialties: Photography studio, Postbox Rental Service, Notary public, Shipping and postal service.
Other points of interest: Identifies as Asian-owned, Identifies as veteran-owned, Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, On-site parking.
Opinions: This company has 342 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Rowland Heights Photo and Mail

☎️6264648953

⏰ Open Hours of Rowland Heights Photo and Mail

Monday: 9 am–7 pm
Tuesday: 9 am–7 pm
Wednesday: 9 am–7 pm
Thursday: 9 am–7 pm
Friday: 9 am–7 pm
Saturday: 9 am–7 pm
Sunday: 2–7 pm

Okay, here’s a comprehensive description of Rowland Heights Photo and Mail, presented in a formal and approachable style, designed to be helpful for potential clients:

Rowland Heights Photo and Mail: A Reliable Service Provider

Rowland Heights Photo and Mail is a highly regarded service business located in Rowland Heights, California. They operate from their address at 17480 Colima Rd, Rowland Heights, CA 91748, and can be conveniently reached by phone at 6264648953. Their website, rhpandm.com, offers a wealth of information about their offerings and services.

Specialties and Services Offered

This established business distinguishes itself through a diverse range of services catering to both individual and business needs. Initially recognized as a premier photography studio, Rowland Heights Photo and Mail has evolved to become a comprehensive solutions provider. Their core specialties include:

Photography Studio Services: Offering professional photography services for portraits, events, and commercial shoots.
Postbox Rental Service: Providing secure and reliable mailbox rental options.
Notary Public Services: They operate as a certified Notary Public, assisting with legal document signings.
Shipping and Postal Services: A complete suite of shipping solutions, including package prep, postage, and tracking.

Key Features and Accessibility

Rowland Heights Photo and Mail prides itself on being a client-focused and accessible operation. Notably, the company identifies as both Asian-owned and veteran-owned, reflecting a commitment to community and service. They offer a variety of convenient features, including:

Online Appointments: Streamlining the scheduling process.
On-Site Services: Providing services directly within their facility.
Accessibility Features: The location is designed with inclusivity in mind, featuring a wheelchair-accessible car park and wheelchair-accessible entrance. Furthermore, they offer wheelchair-accessible toilets and gender-neutral toilets, alongside being recognized as an LGBTQ+ friendly and transgender safe space.

Customer Feedback and Reputation

Rowland Heights Photo and Mail boasts an impressive reputation, as evidenced by the 342 reviews on Google My Business. The average opinion is 4.9/5, consistently highlighting the company’s exceptional customer service and efficiency. Feedback suggests a strong emphasis on responsiveness, personalized attention, and a willingness to accommodate special requests – a sentiment reflected in comments about “fast service” and “top-notch” customer care, particularly regarding notary, mail, and photographic needs. It is clear they excel at handling diverse requirements with professionalism and speed.

Recommendations and Contact Information

Rowland Heights Photo and Mail presents itself as a trustworthy and versatile business. Their commitment to accessibility, combined with their diverse service offerings, makes them a valuable resource for the community. For detailed information about their services, specific offerings, and to schedule an appointment, we strongly recommend visiting their website: rhpandm.com. We encourage potential clients to contact them directly via the provided phone number for personalized assistance.

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👍 Reviews of Rowland Heights Photo and Mail

Rowland Heights Photo and Mail - Rowland Heights, California

W.N.H J.

5/5

Excellent place fast service customer service is top notch for notaries mail and photographs anything you need they will handle it just call ahead if you need any special requests

Jackson Z.

1/5

For some context: My grandpa just had a funeral and we were looking to get some pictures of the event

My parents recently hired this company, or the owner Henry, to take photos at our funeral, paying $350 upfront as agreed for the service of the funeral. When the funeral started, they were already 30 MINUTES LATE because they apparently forgot about the event 🤣 After the funeral, we had a post-funeral dinner, which we asked Henry if it is possible to continue taking pictures during the dinner event. He agreed to continue taking pictures during the dinner for an additional $150. $350+$150=$500 is quite simple, right?

Despite being told that was the total cost for the entire day, we were later hit with an unexpected $200 charge due to extended hours past our event EVEN THOUGH we have already deposited $500. This happened two weeks after the event, in which they have already told us that the pictures would be delivered a week after the event

Fast forward to today, we arrived physically in person to ask what is going on as we are confused as to why the terms of the agreement changed after we were expecting our service. The business owner was RELENTLESS in demanding the extra $200, showing no concern for our needs or the emotional context of the event. When we tried to discuss the previous agreed upon terms with him, he refused to show us the surveillance footage from their office, which could prove our original agreement

Instead, we unwillingly paid the additional amount just to get the photos and instead, ignored any legal actions over $200

Don't be fooled by the 200+ 5-star reviews – they DEFINITELY are a trap and are possibly manipulated. I strongly advise future customers to compare other photographers before considering them. Save yourself the headache and find a business that values fairness and customer satisfaction. Oh, and not to mention, the owner Henry has another business rated lower at a different location … I wonder why thats the case.

Red Flags
1: Arrived late on scene for the most important part of the funeral
2: Charged post-service on agreed upon terms during the event
3: No flexibility; no room for negotiation and is stubborn on his price points (even though we shouldn't have to negotiate in the first place)
4: Very sly; when we asked for him to show us the footage of our previous agreement, he flat out refused. The agreement was oral, not through a contract or any sort.

So many red flags when there are definitely better options out there, please 🙏

Nancy H.

5/5

I went to another place for Taiwan passport pic but it failed, so I google online and came here for Taiwan passport, and they taken couple of pic , so I can choose the best one for print. I also came here for notary, after finished all, I shipped all required do via UPS. It is great that this place have UPS, fedex and USPS. And it is definitely a one stop business center

Annie C.

5/5

It is a highly recommend place for one stop for renew us passport, they are not only take us passport if, upload digital copy and go through the entire process for renew it. Highly recommend place and staff are professionals and friendly

lupe S.

5/5

I found this place close to my house they offer various services. I personally used their notary services and they also helped with my passport photo and shipping out my passport application. Very friendly and helpful. I highly recommend this place.

Daisy S.

5/5

Great customer service, came here and renew us passport services. their staffs can speak 4 different languages serve in our community and it is a plus for us. Highly recommended

Shou Y. T.

5/5

It is awesome place. Came here for notary some Taiwan document, staff are friendly, professional and knowledgeable .highly recommended. Price are reasonable and worthy

Selina G.

5/5

Quick service, came in to get my visa pictures take and Henry was efficient and knowledgeable about the requirements for specific countries. 10/10 would recommend.