Sallie Severns - State Farm Insurance Agent - Walnut Creek, California

Mac C.

Sallie Severns provided an exceptional experience that exceeded all my expectations. I had numerous questions regarding business insurance policies, personal articles coverage, and comprehensive and collision coverage, and Sallie took the time to walk me through every detail with patience and care. Her knowledge and expertise were evident, but what stood out even more was her dedication to ensuring I understood my options and felt confident in my decisions.

Sallie’s transparency and honesty were refreshing—she didn’t just give me answers, she explained the “why” behind them, offering valuable insights I hadn’t considered before. She treated my concerns as if they were her own, making sure I had the right coverage without overselling or adding unnecessary extras. It’s rare to find someone who blends professionalism, integrity, and genuine care so seamlessly, but Sallie did just that.

If you’re looking for an insurance agent who truly listens, takes the time to address your concerns, and provides trustworthy advice, Sallie Severns is the one you want. I can’t recommend her highly enough. Five stars aren’t enough to reflect how grateful I am for her help! Thank you Sallie!

Scott S.

My wife and I have been working with Sallie for so long I don't remember when we started, a decade at least, and all our interactions have been smooth, friendly and positive. When we've needed to add services, it's been taken care of over the phone. Even when we made changes that decreased our payments, Sallie has been very supportive.

Vanessa S.

Sallie is very nice and friendly. She helps me understand whenever I am concern over something on my statements. I highly recommend coming to her for insurance just like I recommended her to my friends and family.

Myles G.

Sallie and her team have been extraordinarily responsive when I have needed them over the past nine years. As a recent college graduate, I have had situations where I needed help and Sallie and her team have helped me navigate roadside assistance, claims, changes to my home insurance and even helped me obtain the right amount of life insurance to meet my needs. They go above and beyond every single time and I trust that they will do right by me. I am thankful to have an agent I can call and speak with on the phone.

Navdeep M.

Sallie was so helpful when I called to ask about my insurance options on the day before a major holiday. I highly recommend her for your insurance needs!

Joe S.

Even though I'm not a customer, Sallie came highly recommended and provided great input on the state of insurance in California and made recommendations to help me save money with current carrier. I highly recommend her if you are looking for insurance.

Dolores F.

My experience with Sallie at State Farm Insurance is always very positive, very helpful if I have questions regarding my account with the company!!

Todd T.

We have been very satisfied with Sallie's working through insurance issues over the past couple years. When the catalytic converter was stolen from our car, she had us covered for the replacement and for the additional towing back and forth due to delays in availability of replacement parts. Most recently, Sallie was a great help in giving guidance and reviewing competitor bids on insurance in an area where State Farm was not able to meet our immediate needs. Sallie went over and above to aid in our decision making process and give us confidence to make a good choice.