SC Glenn Insurance & Associates Inc. - Atlanta, Georgia

Talisia H.

I’m writing this review because I feel customer service is very important!! On January 4 I called and spoke to the rude and unprofessional young lady about adding additional cars to my policy she informed me that she will call me back in 30 minutes which turned into me having to reach back out to her on January 5 so they know how I feel about customer service because for me communication is very important, I asked her about the policy she stated she forgot to call me back I said we have to set reminder so she stated let me call the insurance company and called you back she called back. I stated that Stacey the owner knows how I feel about customer service she said Ma’am I’m going to call them I said my name is not Ma’am and I told her she’s very unprofessional!! Every time I call she’s the same way so I’ll just call the insurance company directly myself! You can’t have a successful business and have bad customer service Do better

Danielle H.

Stacy and his team are very attentive and helped me get the best coverage for my vehicles. They are very knowledgeable and was there for me when I had questions and concerns. Their promptness showed me that they care about my needs and I wouldn't go anywhere else! Thanks SC Glenn Insurance, you have a longstanding customer in me!!!

clarence P.

The most patient, understanding insurance company I’ve ever worked with. I can’t say I’ve ever really understood much about car insurance, but the agent took the time to explain everything to me – in terms I could understand, too! And even though I had a ton of questions, I still got my policy the same day!! SC Glenn Insurance company is by far the best in Price! Customer service and knowledge of any and all questions asked!!!!

Dr. C. D. J. (. C.

SC Glenn Insurance has been handling all of my insurance needs for close 10 15 years now. Superior customer service! Knowledgable! Dependable! Highly experienced to handle complex needs & situations.I wouldn't dare trust another agency with all my insurance needs!

Javon F.

On July 12, 2018, I purchased my first home and I am currently insured with SC Glenn Insurance. My family and I have received first class service along with insurance rates that do not jack up our mortgage payment. Anytime I have a problem or a question, SC Glenn Insurance answers and resolves my concerns promptly.
I am beyond happy and would strongly recommend SC Glenn for all of your insurance needs.

Gwendolyn F.

Stacy, in keeping with your style of company and employee management, I want to extend my heartfelt compliments to your staff member who worked with me for an entire week getting my (our) insurance needs met. When I called the number to your office, I was persistent in my request to talk directly to you. In turn, she was adamant about assuring me that she could take care of everything I needed in your absence. So I relinquished my desire to speak with you and you only and allowed her to proceed.

I needed to reinstate the Highlander back on to my policy because I have had it repaired and as I write this message to you, the vehicle is being test driven in preparation for me to pick it up tomorrow (Monday, 12/20/21). However, my first priority when I called was to acquire renters insurance because I allowed the previous policy to expire. We had to do a lot of back and forth communication because she was attempting to get me a comfortable quote. There was also a deadline hovering from the apartment complex and the action was time-sensitive. We started out with an astronomical rate that would be unaffordable but I felt pressured (not by her) to accept it. With much maneuvering in between other clientele needing her as well, she was able to find a quote for me that we could pay in full.

At the same time, my mechanic was moving so fast in completing the installation of a new engine in the Highlander that there was a need for me to get insured immediately for the test drive. Not only did she get me everything I needed but my monthly payments were reduced! I AM SO VERY, VERY PLEASED WITH YOUR STAFF!

Please understand, Stacy, you have been the best insurance service I have ever had and I mean it. Everyone else has handled me with respect but they didn't care like your office does. I apologize to both you and her for not believing that anyone who works for(with) SC GLENN Insurance possesses and projects the same "customer first" spirit that you do and I should trust them just as much as I trust you. You do not have to be the only person I talk to at that office and should you need to take your monthly vacay trips to Jamaica, Paris, The Vatican, etc., you will get on that plane knowing your office, your company and your very good name is in the hands of a staff that thinks, works and acts the way you do. I ultimately declare that I trust SC GLENN Insurance and its entire staff/associates to service my insurance needs.

Shatoya M.

I have been using this insurance company for over 10 years. Stacy insured my 1st car I purchased in Atlanta. I relocated to Miami, FL and came back to Atlanta in 2018 and went right to Stacy for all of my insurance needs! The customer service is amazing, they are going to get you the best prices all the time! They offer life insurance and everything! This is a one stop shop for all of your insurance needs. Tell Stacy, I sent you!!

Margaret M.

I've had the honor of being a client of SC Glenn Insurance since 2005. They deal with all types of insurance.The're the best agent I have come across. They take time to find what company works for you😁. Thank you SC Glenn Insurance!