SchoolsFirst Federal Credit Union - Santa Ana - Santa Ana, California

SchoolsFirst Federal Credit Union - Santa Ana

Located at 2115 N Broadway, Santa Ana, CA 92706, United States, this credit union is a member-owned financial cooperative that provides a range of financial services to its members.

Overview

Established in 1956, SchoolsFirst Federal Credit Union has grown to become one of the largest credit unions in California, serving over 300,000 members.

The credit union offers a variety of products and services, including checking and savings accounts, loans, credit cards, and investment products.

Services

• Cash advance
• Credit cards
• Debit cards
• Investment services
• Loans
• Savings accounts
• Checking accounts

Awards and Recognition

SchoolsFirst Federal Credit Union has received numerous awards and recognition for its commitment to customer service and community involvement.

The credit union has been named one of the 'Best Credit Unions in the West' by Azalea Publishing and has received the 'Excellence in Customer Service' award from the American Association of Credit Unions and Consumer Finances.

Membership and Branches

Membership is open to anyone who lives, works, or attends school in certain counties in California.

The credit union has over 20 branches throughout Southern California, including a branch in Santa Ana.

Phone and Website

Contact SchoolsFirst Federal Credit Union at 800-462-8328 or visit their website at www.schoolsfirstfcu.org.

Other Points of Interest

Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance

Opinions

With 164 reviews on Google My Business, SchoolsFirst Federal Credit Union has an average rating of 4.4/5, indicating a high level of member satisfaction.

Members praise the credit union's great service and friendly staff, with some members noting that the credit union's quick and efficient processes make it easy to manage their finances.

Others appreciate the wheelchair-accessible facilities and cash advance services.

Despite some minor drawbacks, such as the absence of a hot dog cart outside the branch, members generally have a positive experience with SchoolsFirst Federal Credit Union.

👍 Reviews of SchoolsFirst Federal Credit Union - Santa Ana

Jon G.

5/5

Great service from a wonderful staff. The only thing missing is the hot dog cart that used to be out front back in the 90’s/00’s!

Jeffrey H.

5/5

Started my new membership and was helped by EMILY, great customer service skills, helpful and friendly, made the process quick and efficient

Vivian T.

5/5

I've been a member for awhile now but have never been to this branch. I was buying a car from a dealer nearby and needed to stop here to process my auto loan. Nelly helped me with the process and she was so wonderful to work with!! Her energy was so beautiful and positive. She made sure to explain everything and went through multiple different payment scenarios with us. She was very transparent through the whole process. I highly recommend her for any transaction!

Crystal C. C. C.

5/5

I have been a member for about 20 years and have had some issues with Schools First in the past, but recently I visited the Broadway location and received astounding customer service. I believe the woman who helped me was Lisbeth and her work ethic gave me a new attitude toward this company so much so I wanted to leave this review. She was fast, professional, accommodating and even took the time to be observant of small details.

Michael G.

5/5

Been a member since 1998. I've never ever had any problems here. They always been helpful. I had all my transfer to this credit union. The staff is very intelligent, respectful, and polite. All the locations have great service.

Joe J.

5/5

Everytime I come to the bank with some issues always come back out with a smile. The staff are always nice and good costumer service, Want to give thanks to Luis for his good help and awesome service,, He answer my questions and walk me through them, School First is the best,

Ali H.

5/5

I cannot say enough good things about SchoolsFirst Credit Union. Truly, one of the best organizations to bank with. I recently came into a sticky situation with my direct deposit, and the staff (namely, Katherine Gatewood) went above and beyond to help me out in my pickle of a situation. Their staff is full of some of the kindest people I've ever worked with, and I will be a lifelong SFCU member because of this service. If you are able to join this CU, I cannot recommend it enough

Rosa C.

1/5

Very bad place went and use the atm and the card got stuck and went the next day and the lady in the bank said that they shread it and that was a lie cause I went early in the morning right when they opened. Very bad service.