State Farm Insurance - Barbara Shelly, Agent - Williamsburg, Virginia

State Farm Insurance – Barbara Shelly, Agent: A Comprehensive Overview

For individuals and families in Williamsburg, Virginia, and the surrounding areas, State Farm Insurance, represented by the dedicated Agent Barbara Shelly, offers a robust suite of insurance solutions. Located at 1318 Jamestown Rd #103, Williamsburg, VA 23185, and reachable at Phone: 572591776, Barbara Shelly’s agency provides personalized service and expert guidance across a wide spectrum of insurance needs. The agency’s website, Website: barbaraismyagent.com, offers convenient access to policy details and resources.

Specialties and Services Offered

Barbara Shelly and her team specialize in a diverse range of insurance products, catering to the varied requirements of her clientele. Specifically, the agency functions as an Insurance Agency, handling all aspects of insurance procurement and management. They are particularly strong in:

• Auto Insurance Agency: Providing comprehensive coverage for vehicles, including liability, collision, and comprehensive options.
• Home Insurance Agency: Safeguarding homes and properties against damage from fire, theft, and other perils.
• Life Insurance Agency: Offering term life, whole life, and universal life insurance policies to secure a family’s financial future.
• Renter’s Insurance Agency: Protecting renters’ belongings and providing liability coverage.

Beyond these core offerings, Barbara Shelly's agency provides tailored solutions based on individual circumstances. They meticulously assess risk profiles and recommend policies that offer the optimal balance of protection and affordability.

Accessibility and Amenities

State Farm Insurance – Barbara Shelly, Agent, demonstrates a strong commitment to inclusivity and accessibility. The office is designed to accommodate individuals with disabilities, boasting:

• Onsite Services: Providing convenient access to insurance services within the office setting.
• Wheelchair Accessible Entrance: Ensuring ease of access for all visitors.
• Wheelchair Accessible Parking Lot: Offering designated parking spaces for individuals with mobility limitations.
• Wheelchair Accessible Seating: Providing comfortable seating options for individuals who require them.

This dedication to accessibility reflects the agency’s commitment to serving the entire community with dignity and respect. It’s a significant advantage for clients seeking a welcoming and inclusive insurance experience.

Customer Feedback and Reputation

The agency’s reputation is bolstered by the overwhelmingly positive feedback received through Google My Business. Currently, the agency has garnered 154 reviews, resulting in an average opinion of 4.9/5. This exceptional rating underscores the high level of customer satisfaction and highlights Barbara Shelly’s commitment to providing superior service. Reviewers consistently praise the agent’s responsiveness, knowledge, and dedication to finding the right insurance solutions. Here's a summary of frequently mentioned positive aspects:

• Personalized Service: Clients frequently commend the agent’s willingness to take the time to understand their individual needs and offer tailored recommendations.
• Expert Advice: Reviewers appreciate the agent’s extensive knowledge of insurance products and their ability to explain complex concepts in a clear and concise manner.
• Efficient Claims Process: Several reviewers highlighted the agent's assistance in navigating the claims process, ensuring a smooth and hassle-free experience.

While some minor criticisms have been noted, the overwhelming majority of feedback points to a positive and rewarding experience with State Farm Insurance – Barbara Shelly, Agent. Potential clients are encouraged to explore the reviews on Google My Business for a deeper understanding of the agency’s strengths and values.

Key Information for Prospective Clients

When considering State Farm Insurance – Barbara Shelly, Agent, several key pieces of information should be taken into account:

• Location: 1318 Jamestown Rd #103, Williamsburg, VA 23185
• Contact Number: 572591776
• Website: barbaraismyagent.com
• Specializations: Auto, Home, Life, and Renter’s Insurance
• Accessibility: Wheelchair accessible facilities
• Reputation: Consistently high ratings (4.9/5) based on Google My Business reviews

Barbara Shelly's agency represents a reliable and trustworthy source for all of your insurance needs. Her commitment to customer service, combined with the comprehensive range of products and services offered, makes her a valuable resource for individuals and families in the Williamsburg community.

👍 Reviews of State Farm Insurance - Barbara Shelly, Agent

ciara M.

5/5

I’ve had an excellent experience with Barbara Shelly’s State Farm office! From the moment I first contacted them, the team was professional, friendly, and incredibly helpful. They took the time to thoroughly explain my policy options and helped me find the best coverage for my needs at a great rate.

Barbara and her staff are always responsive, whether it’s answering questions, making policy adjustments, or handling claims efficiently. They truly go above and beyond to ensure their clients feel valued and taken care of. If you’re looking for an insurance office that provides top-notch customer service and expert guidance, I highly recommend Barbara Shelly’s State Farm office!

XxBeanxX

5/5

Robin was awesome to work with! I had a challenging project for her and she was professional, courteous and patient the entire process. She went above and beyond what I requested. Robin is a true asset to the business and I would highly recommend working with her. You won't regret it!

Ellen M.

5/5

I talked to Deb Bresnahan about my insurance needs. She was very helpful and answered all my questions about my auto insurance and was able to get me the quotes I needed very quickly. She made the process very easy for me to understand, so I could make the best decision for my family.

Tracey R.

5/5

Every time I have needed insurance help, Barbara's office has been there for me! Every time I get one of those annoying calls that says they can save me money (and maybe they can but I never let them give me a quote), they cannot compare to the service and support of working with really good people. Barb and Robin are really the best !!

Barbara B.

2/5

We moved to VA 5 yrs ago and switched our 40+ year relationship with State Farm to this agency. I have been very happy overall, but our first claim here and first in almost 20 yrs, was for a faulty new refrigerator install that has been denied saying it was a leak over time (a week before the appliance company could get someone out here to determine why our ice maker wasn't producing ice & no visible water on the floor to alert us).

East Coast Appliance did not connect the water line to the ice maker, but did connect the water line to the water source, causing a very small amount of water to squirt out the unconnected hose - so small that we never saw any water & we just assumed there was a clog somewhere in the line preventing water from getting to the ice maker. (We called State Farm after East Coast started ghosting us about taking responsibility for the faulty install.) We sent photos of the damage and fully explained the progression of events, including that the water had been squirting out for days before East Coast came out and discovered the problem.

The claims adjuster assigned to us didn't contact us for many weeks after initially acknowledging our claim. The Shelly agency, which we finally contacted, said they had been trying to get updates from the claims agent with no luck, so told us if the repair was less than $10,000, the Shelly agency would handle it in-house and just issue a check, then go after East Coast as the responsibly party, so we thought it was a viable claim, assuming the agency had looked at our policy and seen it was covered.

We followed their advice, got ServPro to come out and dry out the floors, got estimates to repair and submitted those (More than $10,000 when you included ServPro's bill)

More weeks went by with no updates from either of them and then we got a call from our claims agent apologizing for the massive delays and saying our claim was denied, which Shelly agency said they would appeal and no follow-up since then.

This was now 4 months since the bad install. I am not happy with the delays, that no one told us up front it wasn't covered and the lack of communication throughout.

Ava M.

5/5

Deb has been fantastic with all of our needs! She is very responsive and professional. She has helped us through many policy changes and updates over the years. Highly recommended!

Walt B.

5/5

I would just like to say my experience at State Farm has been absolutely wonderful experience. Largely in part because of Deborah Bresnahan who is a true professional at her craft!

Cynthia C.

5/5

Robin Lobus is such an asset to your office! I needed a certificate of insurance and a quote for increased Auto limits. She did one better and offered a less expensive solution by recomending an Umbrella policy which provided better coverage but at less cost. And was able to have this all ready in less than 30 minutes. That's service! Ned Parrish