Steven Diaz American Family Insurance - Auburn, Washington

Mckenzie D.

Steven worked hard to meet all my needs and questions. He answered questions I didn’t even know I had questions about. He is very passionate and knowledgeable about what he does and went above and beyond to help me find the best auto insurance. He is very personable and a delight to work with. Steven is very dedicated to his customers.

Cynthia M.

Wowsers! The Diaz agency helped me with my auto, homeowners, and life insurance policies. I was so thankful that they offered me life insurance, and even made it a quick and painless process for me. I signed up for auto pay so I can set it and forget it, and they reviewed all of my coverages in a way that made it so easy to understand. Grateful to them for taking their time and not rushing me, and for helping my mom get her policies set up! Best agency ever!

James F.

The Diaz Family Agency has been one of the best agents I’ve worked with. They’re a very attentive and helpful team. Unfortunately, due to the service received from the corporate claims team with American Family, we took our business elsewhere. It was sad to leave the agency, but I really do recommend working with Steven and the rest of the team. Overall, the experience with the Diaz agency was spectacular. Steven really is an advocate for his clients and a whiz in insurance. Thank you Steven and the team for your guidance.

Christina S.

We have had a great experience changing our insurance to Steven Diaz American Family Insurance. Steven was responsive, courteous and knowledgeable. The change saved us more money than we had expected. They have exceeded our expectations!

Tessa R.

Steven was so responsive and helpful with my construction insurance. He also got me a deal bundling my life insurance policy with the construction insurance. We will for sure be going back to him for all our insurance needs!

RexV2

Steven and team are the best! I have been a client for years and have all of my insurance with Steven- cars, boat, homes and life. He and his team are always attentive and quick to help with life’s changes. I recently had my first claim ever and the process was seamless and simple . I trust the coverage Steven recommends and how it fits with my overall picture. Highly recommend them for all needs

Adam R.

Steven Diaz is the best insurance agency that I have ever dealt with. I highly recommend him for anyone looking for awesome service. And I’m saying this according to an experience that I had with this agency, during my last insurance renewal, Steven and his team spent three hours helping me find a discount because I have six vehicles that I’m insuring with American Family and at the end they were able to find me a great deal and I got a wonderful discount which made me very satisfied.

Bryan L.

1/13/22 UPDATE: Steven and his team continue to impress with their communication and keeping their clients top of mind. With all of the changes in the insurance world, it is refreshing to have an agent that cares enough to be proactive about changes and how they will impact my family and I. Thanks Steven and team!

Steven and his team are extremely responsive and care about their clients. When my teenager got his license, I was expecting a bombshell premium, but Steven provided a highly competitive quote. The best selling point though is the team at this agency. Top notch!!