Tri City National Bank - Brown Deer, Wisconsin

Introduction

Nestled in the heart of Brown Deer, Wisconsin, Tri City National Bank's branch at 4295 W Bradley Rd offers a comprehensive range of banking services to the local community. This institution, a subsidiary of Park Bank, is committed to providing personalized service and building long-lasting relationships with its customers. Let's delve into the details of this banking hub, highlighting its main services, location, unique features, and practical information.

Main Services

• Personal Banking: Tri City National Bank offers a variety of personal banking services to cater to different needs. These include:
• Student Checking - Designed for students with no minimum balance requirement and free ATM transactions.
• Everyday Checking - A hassle-free account with no minimum balance and free online banking.
• Advantage Checking - Features include free checks, ATM transactions, and a higher interest rate.
• Advantage Plus Checking - Offers all the benefits of Advantage Checking plus a higher interest rate and relationship benefits.
• Savings Accounts: The bank provides several savings account options to help customers grow their money:
• Everyday Savings - A basic savings account with a low minimum balance requirement.
• Money Market - Offers a higher interest rate and the convenience of a checking account with a slightly higher minimum balance.
• Money Market+ - Provides an even higher interest rate for those who maintain a higher minimum balance.
• Certificates of Deposit (CDs): Tri City National Bank offers CDs with terms ranging from three months to five years, providing a fixed interest rate and a secure investment option.
• Loans: The bank offers a range of loan products to assist customers with various financial needs, including:
• Mortgages - Home loans to purchase or refinance a home.
• Home Equity Loans & Lines of Credit - Utilize the equity in your home for various purposes.
• Auto Loans - Financing options for new and used vehicles.
• Personal Loans - Flexible loans for almost any purpose.

Location and Access

Tri City National Bank's Brown Deer branch is conveniently located at 4295 W Bradley Rd, Brown Deer, WI 53209, United States, in the heart of the Milwaukee metropolitan area. The branch is easily accessible from major thoroughfares, including I-43 and W Bradley Rd.

Public Transportation: The bank is served by several Milwaukee County Transit System (MCTS) bus routes, making it easily accessible by public transportation. The nearest bus stop is just a short walk away at the intersection of W Bradley Rd and N 43rd St.

Parking: The branch offers a large, free parking lot with designated accessible parking spaces for customers with disabilities. The entrance to the bank is just a short distance from the parking lot, ensuring a convenient and accessible experience for all visitors.

Featured Characteristics

• Drive-through: The bank features a drive-through window, allowing customers to conduct basic banking transactions without leaving their vehicles. This is particularly convenient for those with busy schedules or mobility challenges.
• Wheelchair-accessible entrance and car park: Tri City National Bank is committed to providing an accessible banking experience for all customers. The branch features a wheelchair-accessible entrance and designated accessible parking spaces in the adjacent parking lot.
• 24/7 Online and Mobile Banking: Customers can manage their accounts, transfer funds, pay bills, and deposit checks anytime, anywhere using the bank's user-friendly online and mobile banking platforms. This flexibility allows customers to bank on their terms, even outside of traditional banking hours.

Practical Information

• Hours of Operation:
  • Lobby: Mon-Fri: 8:30 AM - 5 PM, Sat: 8:30 AM - 12 PM
  • Drive-through: Mon-Fri: 8:30 AM - 5 PM, Sat: 8:30 AM - 12 PM
• Phone: 4143574730
• Website: tcnb.com
• ATM: A 24/7 ATM is available on-site for customers' convenience.

Positive Aspects from Reviews

With an average rating of 4.6/5 from 37 Google reviews, Tri City National Bank's Brown Deer branch receives high praise for its customer service, knowledgeable staff, and competitive products. Here are some positive aspects mentioned in customer reviews:

• Exceptional Customer Service: Several customers commend the bank's friendly and helpful staff, who take the time to understand their needs and provide personalized service.
• Knowledgeable Bankers: Customers appreciate the expertise and guidance provided by the bank's team, particularly when it comes to complex financial products like mortgages and loans.
• Competitive Rates and Products: Many customers praise the bank's competitive interest rates and the variety of products offered, allowing them to find the perfect fit for their financial needs.
• Convenient Location and Accessibility: The branch's convenient location, ample parking, and wheelchair-accessible features are noted as positive aspects by many customers.
• Flexible Banking Options: Customers appreciate the bank's 24/7 online and mobile banking platforms, allowing them to manage their accounts and conduct transactions at their convenience.

In conclusion, Tri City National Bank's Brown Deer branch at 4295 W Bradley Rd offers a comprehensive range of banking services, competitive products, and exceptional customer service to the local community. With its convenient location, accessible features, and commitment to personalized service, this banking hub is an excellent choice for those seeking a trusted and reliable financial partner in the Milwaukee area.

👍 Reviews of Tri City National Bank

Linda B.

5/5

Carson helped me open a checking account. Excellent customer service! Explained my options & guided me to the 1 that would cater to me. Took the time to explain & show me benefits of savings account options as well as credit cards. I'm impressed with TriCity! I plan to extend my services as time evolves. Natasha was sitting at the desk next door. Chimed in with her version of customer service in a casual way as well. If all branches are like this I will be a member for a very long time.

Ant A. H.

1/5

I had a savings account. A female at the bank convinced me to switch to a second checking account. She said it'll be better for me. So I switched accounts. Not being told that I'll lose my overdraft protections. So for a few months I've been going back and forth with the Bank on Bradley. I got charged today $70 overdraft. I called and talked to unprofessional Carson. Who had nothing but condescending attitude and tone. So I'm frustrated and explaining to him that I wasn't never told that I didn't have these protections. He's stady talking about a op in which I knew nothing about. But because my account was negative at the time. I think he thought that he had the right to talk nasty and rude to me. Forgetting that I'm the customer. But I called and got a lady on the phone. That listened to me. She went to my account. She apologized for the lady that switched my account and didn't inform me that I lost my protections. She wasn't worried about my tone or my negative account. She informed me on what to do. She saved a customer for the bank today. Carson needs more training on how to deal with unhappy customers. This is one reason I took my money from this bank and put it in the stock market.

Ravin D.

4/5

Personally caring for each customer. The whole staff at Bradley and Sherman are patient and kind. Been with them since 2014. And seen some changing faces.Known Natasha since was at 124th & Capitol. Great and rewarding to work with . Keep up the good work team.

Scott W.

5/5

The staff is five stars. They are very professional, knowledgeable about every situation of business banking, and very polite when handling any problem. I enjoy banking at this branch, and everyone knows my name. I want to Thank Carson Leedom, George Black, Shontea Burris, Mitchell Beard, Natasha Hayes, Natasha Johnson, Candance Jackson, Haylee Selby.

Tonya J.

1/5

Horrible customer assistance. I opened a checking account online in April; had to physically go to a brick and mortar branch to obtain the account number. Understood this for security reasons; however, for every transaction after, I STILL had to physically appear each time, as none of the in-person tellers, managers, or telephone representatives could answer my questions or resolve issues that I was having with deposits and external transfers. Had to go in to a branch again today after funds I set-up to be externally transferred had not posted. Was so disappointed with them not being able to give me answers that I decided to just close the account - and they didn't seem to care that I was unhappy or dissatisfied. Went to Prime Financial to deposit the funds that I had just withdrawn from Tri City. Explained the poor interaction experience I had just encountered. Prime Financial invited me to establish an account with them. The tellers were courteous; knowledgeable, and welcomed me as a customer. A++.

Dave B.

4/5

I ordered replacement checks and the checks never made it to by house. I tried to work with both customer service and this bank branch to get replacement checks expediated to my house. I would think that since I am a customer of the bank that they would be willing, in this day of potential fraudulent activity, that they would want to help me get my checks. They were very unwilling to budge and wanted to charge me for the expediated request. I did nothing wrong and this "Friendly" bank was not willing to make an accommodation to keep my business tells me a lot about the company.

I am upgrading my response to 4 stars as the Branch called me the next day and made me whole. I give them credit for taking the next step and helping me out. The replacement checks have been received and I am all good.

Cyrus C.

5/5

I worked with rep NaTasha Johnson. She was very helpful with what I needed taken care of. I would recommend getting your business needs taken care of by her. Nice, knowledgeable and fast. Thank you Ms. Johnson.

Kevin H.

5/5

Natasha was awesome. I had a banking need that I thought was going to have a degree of difficulty to it. Natasha was very knowledgeable, helpful, & and very detailed. I'm am so grateful for her help and the service provided.